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Random Reboots and crashes

By wild
Nov 4, 2005
  1. help!!!!!!!!!!




    i keep sufffering random rebooots but they are not really random cause they only do it when i am playing some sort of game.




    I have replaced my motherboard, 2 sticks of RAM , processor, Vid Card. same problem no matter waht i have reformatted TWICE. i have attached the mini dump files



    Wild
     
  2. kirock

    kirock TS Rookie Posts: 1,221

    Have you tried to update your video drivers and just as importantly oyur mobob chipset drivers? Also a classic symptom of crashing when gaming is an under powered system. What PSU do you have?

    Also post back with your PC specs. We need more info.

    Cheers,
     
  3. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi Wild,

    This is hardware problem. Probably it is overheat, faulty CPU or video card. Check the temperature of your AMD CPU. Unlike Intel CPU, AMD CPU does not have thermal protection.

    Mini102105-02.dmp BugCheck 9C, {1, 8054d370, b6000000, 181}
    Mini102105-02.dmp Probably caused by : ntoskrnl.exe ( nt!KdPitchDebugger+ef4 )

    Mini103105-01.dmp BugCheck 1000008E, {c0000005, bf837815, a65fda68, 0}
    Mini103105-01.dmp Probably caused by : win32k.sys ( win32k!HMUnlockObjectInternal+1c )

    Mini110105-01.dmp BugCheck 9C, {1, 8054d370, b6000000, 181}
    Mini110105-01.dmp Probably caused by : ntoskrnl.exe ( nt!KdPitchDebugger+ef4 )

    Mini110405-01.dmp BugCheck 1000007E, {c0000005, a5775d29, a5c00c18, a5c00914}
    Mini110405-01.dmp Probably caused by : hardware ( CODE_ADDRESS_MISMATCH )

    BugCheck 9C, {1, 8054d370, b6000000, 181}
    Probably caused by : ntoskrnl.exe ( nt!KdPitchDebugger+ef4 )

    Followup: MachineOwner
    ---------
    kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    KeBugCheckEx parameters;
    x86 Processors
    If the processor has ONLY MCE feature available (For example Intel
    Pentium), the parameters are:
    1 - Low 32 bits of P5_MC_TYPE MSR
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of P5_MC_ADDR MSR
    4 - Low 32 bits of P5_MC_ADDR MSR
    If the processor also has MCA feature available (For example Intel
    Pentium Pro), the parameters are:
    1 - Bank number
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
    1 - Bugcheck Type
    1 - MCA_ASSERT
    2 - MCA_GET_STATEINFO
    SAL returned an error for SAL_GET_STATEINFO while processing MCA.
    3 - MCA_CLEAR_STATEINFO
    SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
    4 - MCA_FATAL
    FW reported a fatal MCA.
    5 - MCA_NONFATAL
    SAL reported a recoverable MCA and we don't support currently
    support recovery or SAL generated an MCA and then couldn't
    produce an error record.
    0xB - INIT_ASSERT
    0xC - INIT_GET_STATEINFO
    SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
    0xD - INIT_CLEAR_STATEINFO
    SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
    0xE - INIT_FATAL
    Not used.
    2 - Address of log
    3 - Size of log
    4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
    1 - Bank number
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    Arguments:
    Arg1: 00000001
    Arg2: 8054d370
    Arg3: b6000000
    Arg4: 00000181

    Debugging Details:
    ------------------
    BUGCHECK_STR: 0x9C_IA32_AuthenticAMD
    CUSTOMER_CRASH_COUNT: 2
    DEFAULT_BUCKET_ID: DRIVER_FAULT
    LAST_CONTROL_TRANSFER: from 806f18df to 8053331e
    SYMBOL_ON_RAW_STACK: 1

    STACK_TEXT:
    8054d348 806f18df 0000009c 00000001 8054d370 nt!KeBugCheckEx+0x1b
    8054d474 806ecc2e 80042000 00000000 00000000 hal!HalpMcaExceptionHandler+0xdd
    8054d474 00000000 80042000 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x46
     
  4. wild

    wild TS Rookie Topic Starter

    ok i am unsure as to how to check my temp? i have a lcd readout on the front of the PC that reads somewhere between 28 and 30 degrees Celsius
    i doubt it would be the vid card as this is a brand new card.
     
  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

  6. kirock

    kirock TS Rookie Posts: 1,221

    Yes it is a hardware failure but this can be caused by out dated drivers, which cause the OS to crash releasing a bug report which looks like a hardware failure (HWF). So is it a real HWF or a software HWF?

    Have you updated your mobo chipset drivers and ensured you have enough Amps in PSU to run your rig? System specs will help.
     
  7. wild

    wild TS Rookie Topic Starter

    AMD AThlon XP 3200
    2.1 ghz 1.0 gig of ram
    Radeon 9600 vid card
    Soundblaster Live 24 bit audio
    Win XP Pro Service Pack 2
    160 GB Western Digital HD
     
  8. kirock

    kirock TS Rookie Posts: 1,221

    This is most likely the case temperature (internally). Your CPU will be more in the range of 35C, you can see that in BIOS under PC health or dwnload software called Everest Here:
    http://www.lavalys.com/

    But once again I suggest to check your PSU and make sure it has at least 22A on the 12V output and 40A on the 5V output. Read this off the label on the side of your unit. (ie. Grey box where the power cord attaches).
    Also update your motherboard chipset drivers, thios is very important, and your video card drivers form the manuf. websites. Run the above program to find the mobo specs and chipset drivers, probably nforce2 or 3.

    Cheers,
     
  9. klash89

    klash89 TS Rookie

    klash89

    hey
    Could you post the wattage of your power supply plzz?
    regards jonny :giddy:
     
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