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Random Restarts, Minidump included

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by mopar man, Feb 4, 2008.

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  1. Route44 TechSpot Ambassador

    That is what the minidump is pointing to. Since all three errors say your recent dumps are caused by driver conflict and this one was specifically cited I would say that AVG is the place to begin.

    Before changing to Advast (my daughter's laptop has it and so far so good) I would do two things first. 1) See if there is an update for AVG and 2) Go to their forums to see what the discussion is concerning this driver and what answers are provided.
  2. mopar man TechSpot Ambassador

    Well, about the same time you posted that I had just uninstalled AVG and put AVAST on, considering I have been wanting to try it out. It seems ok, just gotta get used to it. I think it MAY hog a little more resources, though.

    Anyway, we'll see how it goes.
  3. mopar man TechSpot Ambassador

    here you go some more
  4. Route44 TechSpot Ambassador

    The one points to ntoskrnl.exe which is too general for any real help. Though the error code itself says a driver is attempting to access an IRQ level it shouldn't. What that driver is I can't say though the process update.exe was mentioned in the mix. Perhaps this was attempting to execute but in the wrong place (?).

    Your second dump points to memory corruption.
  5. mopar man TechSpot Ambassador

    Hmm, I ran memtest 1 1/2 passes, with no errors. If it points to it, is it certain?

    Also, I am going to search for the update.exe file and find what program it's for.
  6. mopar man TechSpot Ambassador

    Well, don't worry about it, we decided to reformat the computer later because he doesn't want to worry about anything else. We also want to just get his stuff he needs on their, such as the Internet stuff and CNC Generals.
  7. Route44 TechSpot Ambassador

    The rule on memTest is a minimum of 7 passes and some say 10. let us know how the reformat turned out.
  8. mopar man TechSpot Ambassador

    Well, I goti t reformatted. Everything is fine, aside from it not allowing windows updates. I do have dial up, but when I went to download the Windows Installer 3.1 update, it stayed at 0%. It also has been trying to use that little yellow shield at the bottom, but right when I was getting offline it said they were ready to be updated. When I went to do it, I got back online, and it immediately said that the installation was unsuccessful.

    Any Ideas?

    BTW, no more BSOD's.

    EDIT: Also, the windows update shield stays at 0%

    If it makes a difference, this was an OEM copy onto the computer it came with (Dell, 2400)
  9. Route44 TechSpot Ambassador

    Did you reactivate Windows?
  10. mopar man TechSpot Ambassador

    It never asked me to. As far as I have heard with Dells oem copies you usually don't have to. I just got IE7, or at least most of it. My dad stopped it by answering the phone (net call waiting), yet, it still stays at 0%. Also, It is set to high color (32 bit) yet the nVidia control center icon on the taskbar is kinda blurry. It is almost like its in 16 bit color. (just the icon)

    thanks.
  11. mopar man TechSpot Ambassador

    I think the downloads are working a little now, but they still stay at 0% forever. They never go up to any percentage, yet they will "finish".
  12. mopar man TechSpot Ambassador

    Ok, I am going to post again. This computer (after reformat) has gotten to be very stable, until now. I believe it is overheating, but I only have one minidump. attached.
  13. Route44 TechSpot Ambassador

    0x0A and it cites Memory Corruption. Run MemTest one stick at a time for a minimum of 7 passes. However, if you get errors before 7 passes you know that stick is corrupted and needs to be replace. If you have to replace the memory just make sure you don't mix and match; make sure your memory sticks are compatible.
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