Razer Naga 2012 cursor freezes

[Meirn Kumar]

Hi all, I just purchased the Razer naga 2012 from bestbuy, but having issues. For every 2-3 minutes, the cursor freezes and the after 5-10 seconds it is back to normal. I have installed the software Synapse 2.0 and it updated it self, And it seems the firmware is automatically updated, and we cant do it manually. Dono how to fix this please...

OS : Win 7 64bit
PC : M15X

thanks,
merin

 

[skyskier]

I have exactly the same issue. Brand new Naga 2012, the cursor freezes for 5-10 sec at random intervals.
I have an AMD Athlon II X4 620 CPU,4GB DDR2 RAM,MSI 785GT-E63 mobo,ATI 6850 graphics card.
My OS is Windows 7 64bit.

 

[Meirn Kumar]

I just returned it, the tech support was telling me to update the firmware, but in bootmode the pc software wont even detect the mouse. I returned the mouse (though I liked the design), and got a logitech G700 its good.

 

[skyskier]

G700 is a wireless mouse isn't it? Is it better than Naga? My mouse is detected but the freeze os there costantly. I also tested it on ubuntu 12.04 and guess what? The same freezing happened...