Re-Direct issues

By 01149931
Feb 16, 2009
  1. Whenever I use any search engine, I am redirected to unrelated sites, usually having to do with coupons. Additionally, I now have an MSN tool bar just under my Google tool bar that I did not install.

    I have completed the 8 steps suggested in the pinned thread above. The logs are attached.

    Thanks for any suggestions to help reslove this.

    Attached Files:

  2. 01149931

    01149931 TS Rookie Topic Starter

    Am I doing something wrong? Thanks.
  3. mflynn

    mflynn TS Rookie Posts: 2,655

    No! I missed you somehow, and have been busy.

    I will answer here after I parse your logs and have time to compose a post. 10 minutes perhaps.



    Download SDFix to Desktop.

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here:
    Or here:

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

  4. 01149931

    01149931 TS Rookie Topic Starter

    Thank you.

    I did the SDFix instructions and the two logs are attached. As for the ComboFix instructions, I get an error message that says, "You cannot rename ComboFix as ComboFix[1]. Please use another name, preferably made up of alphanumeric characters."

    When I hit OK, I am unable to rename anything or find ComboFix on my system.
  5. mflynn

    mflynn TS Rookie Posts: 2,655

    Rename comboFix.exe to 12cbf34.exe

    And try to run it with that name.

  6. 01149931

    01149931 TS Rookie Topic Starter


    I attached both the HJT log and the ComboFix log. Of note, when the HJT log came up, a message on top of it read,

    "the file or directory c:\Documents and Settings\David Anderson\local settings\Temporary Internet Files\Content.IE5\DVHZFPHP\THREEU~1.HTM is corrupt and unreadable. Please run the chkdsk utility"
  7. mflynn

    mflynn TS Rookie Posts: 2,655

    Run it again as it found some really bad boys and said it deleted them but I want to see a clean log!

    If it is clean we may be finished!

  8. 01149931

    01149931 TS Rookie Topic Starter

    just to be clear, do you want me to run both the HJT and ComboFix again? thanks
  9. mflynn

    mflynn TS Rookie Posts: 2,655

    Just ComboFix.

  10. 01149931

    01149931 TS Rookie Topic Starter

    thanks. I ran ComboFix again and the log is attached. This time I got the message that, "CF4864.exe -corrupt file"
  11. mflynn

    mflynn TS Rookie Posts: 2,655

    You did it!

    Great job!

    How is the computer now, anything remaining?

    Thread closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt

    Save to desktop.

    This will remove all the tools we used to clean your computer.

    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner Temp and Registry, repeatedly until no more found.

    Fantastic cleaner.
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.
    Look at

    Run SpyBot ocassionally and use the Immunize function.

    I highly reccomend Hostman: Hostman

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

  12. 01149931

    01149931 TS Rookie Topic Starter

    Thanks so very much for your help. If I was near Lexington, I'd take you to Lexington#1 and get some dinner.

    Thanks for the help and for the suggestions.
  13. mflynn

    mflynn TS Rookie Posts: 2,655

    Had lunch there Monday!:)

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