I have attempted to do a complete re-install and restore of a Compaq 6016 Presario with Windows XP Home Edition. I have done the re-install and restore before with no problems, but on this occasion I was asked for a floppy disk with FBISM.exe to install. I did not have before, and never have had a floppy disk, just CD's to re-install. I cancelled out of that request and the re-install continued, but when the computer tried to load, I got this: An unrecoverable error has occured Installation can't continue Contact Compaq support (which i did by live chat, now HP) I then hit ctrl-alt-delete, brought up task manager that said FBI Gui Manager not responding. After searching for info on FBISM.exe, I found a way to finally get to where I could bypass that and disable in the start-up. Restarted the computer and everything seemed to work fine...however, it's a 60G hard drive, but only showing 15 gig available for use. HP support says that it may be the re-install disks are bad? I'm a little leary of that however. Any ideas from this group?