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Really need help with CiD Virus

By Ruby202
Jan 21, 2009
  1. Hey again,
    got a new thread lol

    Here is my log file


    thanks so much
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    ok thanks :) will do

    Hey :)
    here are the log files,
    though the superantispyware didnt give me a logfile it just told me to restart my computer.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

     
  5. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    yay
    got it :)
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You can uninstall SuperAntiSpyware now and Spybots S&D (this one should have already been uninstalled though :) )

    Download Combofix
    Lots of info on its use h e r e
    Direct download h e r e

    Save it to a location that you can easily find later (in Safe Mode) ie directly to C drive

    Restart your computer to Safe Mode (by repeatedly pressing F8 on your keyboard before Windows starts)
    Log into your Administrator account
    Locate the previously downloaded Combofix
    Double click on it to run, answering any prompts along the way
    Note: during Combofix scan (lasting up to 10mins) your Desktop and clock may reset (all normal)

    Once Combofix has finished, save the log file to be attached to a new reply
    Restart back to Normal mode, and attach the Combofix log
     
  7. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    There ya go :)
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Clear & Reset System Restore's Cache

    Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 and then press Enter
    * Tick on the checkbox - Turn off System Restore on all drives
    * Click Apply
    Turn it back 'On' by unticking the same checkbox & click Apply, and then OK

    How does it seem to be going now?

    Edit:

    Actually I haven't fully checked the HJT log yet, due to the above messing about
    After restart, can you attach another HJT log :)
     
  9. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    thanks i will do the above early 2moro as it is 1:32 am here lmao and i think im going to fall asleep on my keyboard, but yeh its actualy got no popups (crosses fingers) but i did an avira scan and it found like 19 trojans but i got rid of them at least its finding stuff id be panicing if it just didnt find anything and kept poping up.

    I will get back to you 2moro with the hjk log

    thanks :)
    goodnight
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well if you posted the HJT log now, in the morning you'd see what to do ;)
     
  11. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    there you go as you asked :)
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    :zzz: .
     
  13. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    lol what does that mean?
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    There are no issues with your HJT log :grinthumb

    The following are not required to start with Windows though, and will not have any ill effect if disabled (tick and fix)
    Restart, confirm all is ok. Looking good :)
     
  15. Ruby202

    Ruby202 TS Rookie Topic Starter Posts: 28

    all is looking good:) thank you soo much
    yous are lifesavers :)
     
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