Thankyou. I think that may make it work as the Vista driver only came out last week
My client told me today this only happened since he left Pipex (they cut him off, I don't know why) and changed to Sky BB last week, they checked the line, the software is installed, here is a list of what I did:
I updated the network card driver to the current version
I deleted the 6to4 adaptor
I disabled IPv6 - I enabled it again when it wouldn't connect
I tried all 3, 'Never Dial a connectioin', Dial A Connection when a network is not present' and 'Always dial my default connection' which is 'Broadband Connection'
I uninstalled the network adaptor, rebooted, and got Windows to autodetect, that didn't work
When I click on Diagnose and Repair, it says there's a problem with the network card, but it doesn't tell me what! But then when I try to connect normally and diagnose, it says everything is working fine.
If it's helpful, it's error 814: The underlying Ethernet Connectivity required for the broadband connection was not found