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Reboots

By addlemand
Dec 13, 2009
Topic Status:
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  1. System keeps rebooting. Have replaced the hard drive, ram and power supply. Done a clean install windows xp. Ecery time I try to run winamp or spybot 1.62 the machines either locks up oir reboots. I have included a machine su,,arty amd 4 mini dumps anyone have any ideas ?
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Faults seem to be all caused by Norton Antivirus and Spybot Search and Destroy

    One easy way to rid yourself of this is to uninstall them (but this is your choice)

    Uninstall Spybot S&D
    Uninstall Norton Antivirus and then run the Norton Removal Too l>> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    Restart

    Download and install >> Free Avira Antivirus and do a full updated scan

    -----------------

    Basically your computer is a bit on the old side (ok a lot :)) And Norton is just too much for it

    Recommend light weight Free Avira, and >> Free Malwarebytes for updated quick scans
  3. addlemand

    addlemand TS Rookie Topic Starter

    uninstall both programs and winamp still crashes all the time and that is on a clean install
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    So how did the scans go?

    Clean install ?
    A clean install means nothing is installed, except Windows and Windows updates and drivers
    Winamp doesn't come with Windows ;)

    Run Memtest to confirm your Ram is ok
    As your computer was made around Windows 98/2000 days, its likely the Ram is faulty
    Or do another clean install ;) Here's the guide on that if you are unsure:

    Microsoft's Windows XP Professional Repair Install step by step (* Including Delete Partition)
    http://www.windowsxpprofessional.windowsreinstall.com/sp2sp3installxpcdoldhdd/indexfullpage.htm

    Microsoft's Windows XP Home Repair Install step by step (* Including Delete Partition)
    http://www.windowsxphome.windowsreinstall.com/sp2sp3installxpcdoldhdd/indexfullpage.htm

    * Warning deleting the Partition will remove all User data and Windows system files
  5. addlemand

    addlemand TS Rookie Topic Starter

    Scans are fine put in a new hard drive and ram deleted the partiton and reload windows xp got all the updates then loaded winamp. winamp still crashes like it did before. I am positive it is not a virus. Did not load norton or spybot. winamp will start and then crash thecomputer and reboot
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  7. addlemand

    addlemand TS Rookie Topic Starter

    Hijack log

    Here is the hijackthis log
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    ok well that's exceptionally clean
    Not even Antivirus installed as yet

    You obviously have the latest Winamp Media Player 5.56 http://www.winamp.com/media-player
    Well if you have tested your Ram for 4hrs, then it may be the harddrive itself
    Don't tell me that's new isn't it :D
    edit
    Oh it is

    You know you could just use VLC Media player ;)
  9. addlemand

    addlemand TS Rookie Topic Starter

    I use winamp because i can use it with a ipod and dont like using itunes. VLC does not support the ipod to knowledge.
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  11. addlemand

    addlemand TS Rookie Topic Starter

    I am using windows media player 9 as that is one update that i have not put on since it is not a critcal update
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Sorry I mean after reading their forums, WMP 9 and 11 seem to have issues.
    You have 9, therefore I think you need to update to 10 only
    You may need to ask there, but that's what I got from reading it, yesterday.
  13. addlemand

    addlemand TS Rookie Topic Starter

    WMP 10 will not install it says that it is incompatible. Also when I play audio files in wmp it crashes to just like winamp
  14. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yep that sounds like the incompatibility I was talking about ;)

    Again you may be best asking at Winamp forums

    But what I'd do first is uninstall Winamp, then Restart, then download WMP 10 first
    Then Restart, and then install Winamp
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