Recent Windows patches may cause black screen, free fix available (updated)

By Matthew
Nov 30, 2009
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  1. Vrmithrax

    Vrmithrax TechSpot Paladin Posts: 1,259   +216

    PrevX is bringing the fix out because it affects systems using their products. But they're not doing it to be the hero, they're just trying to fix the stuff that MS screwed up with the update. From what I can gather on the bits and pieces available, the update in question changes a bunch of security settings internally, overriding and bypassing some of the more in-depth and extensive 3rd party security products out there. That bypassing then causes serious errors in the protocols of the security products. Microsoft is being very quiet about this, even to the point of virtually ignoring it at times, mostly because they don't want to admit their part in the issue: sure they tested it, but they dropped this big security patch before getting details to the 3rd party companies in a timely manner to allow them to patch their products adequately PRIOR to the update, to avoid these issues. It's really kind of a typical MS blunder, happens alot, but this time it happens to have a dramatic impact, rather than more minor ones that can be easily remedied with a reinstall of a single software package. When you screw something up so completely that people are reinstalling their OS, you should probably rethink your methods a little bit.
  2. ColdPreacher

    ColdPreacher Newcomer, in training Posts: 65

    Wow at least Prevx made a fix for Microsoft's error
  3. LightHeart

    LightHeart Newcomer, in training Posts: 155

    I've patched over 100 machines (XP, Vista, 7, 2003, 2008, 2008 R2) with no problems at all. I don't know of anyone else who has discovered the problem and I'm not saying that it does not exist though I tend to agree with the first comment in the thread.
  4. AbsolutGaloot

    AbsolutGaloot Newcomer, in training Posts: 92

    Just when I thought MS had gotten their act together with Win7, they go and goof it up. I'm extremely impressed by how well Win7 has worked so far, and was almost convinced that they'd released an operating system that works well without 6 months and 2 service packs of work.
  5. Nirkon

    Nirkon TechSpot Enthusiast Posts: 243

    Is it just me or does anyone ask how you install this software if you cant see your own desktop?
  6. dextersh

    dextersh Newcomer, in training

    Big surprise, that Microsoft's patches are full of errors. I can't understand how their OS continue to be the most selling one. All Windows operating systems are being sold without even half the testing there should be. How could anyone sell that kind of products!? It's like: "Are you ready with the new Windows guys? - NO, it needs like 3 years of testing first! - 3 years!? F**k that. We are releasing it in a month, and when people find the errors we might begin to fix them. By the way start the new OS, with the even prettier buttons"
  7. Se7enVII

    Se7enVII Newcomer, in training Posts: 49

    Haven't had this problem myself and I haven't heard of anyone else having this problem either. Must not be too common of a problem.
  8. windmill007

    windmill007 Newcomer, in training Posts: 311

    The problem is with Prevx software. It is funny how they are blaming Microsoft. Reason its not a common problem is no one uses that crappy Prevx software. tried it one and it didn't help out at all.
  9. The Mac Ads were right.
  10. zeymo

    zeymo Newcomer, in training Posts: 17

    WORKED GREAT!

    My video card was disabled for like 1 month until I found this , it works again!
  11. Aolish

    Aolish TechSpot Enthusiast Posts: 216

    I was just about to say the same thing but with the vast amount of different configurations out there... i guess it can get difficult sometimes.
  12. jgvmx

    jgvmx Newcomer, in training Posts: 46

    I guess it's time for microsoft to include aero-themed BSODs, c'mon those error screens look like they were taken from 3.11, we want things to be pretty and translucent! (sarcasm).

    So, there was some undiscovered bug on a new os, now thats quite uncommon right?
  13. ken777

    ken777 Newcomer, in training Posts: 103

    Prevx is now agreeing with Microsoft and saying that the patches are *not* to blame.
     
  14. Basher

    Basher Newcomer, in training Posts: 54

    All software has bugs. Some are more prevalent than others. It is quite impressive that through MS's open beta for W7, there were never any huge gamebreaker bugs. Compared to a couple of Snow Leopard's bugs, this is nothing and it only took MS a day to respond. It took Apple quite a while to even admit to the guest account bug.
  15. Fragrant Coit

    Fragrant Coit TechSpot Maniac Posts: 579

    I thought this had a funny smell.... A bit like cow pats, but with a more masculine scent1
    ;-)
  16. ET3D

    ET3D TechSpot Paladin Posts: 917   +26

    I think it's interesting how we were all ready to believe that Microsoft is to blame, based on an accusation by someone from a company we've never heard of. Even those who thought his own software had problems believed it was linked to the patch.
  17. UT66

    UT66 Newcomer, in training Posts: 144

    rendering your computer useless. this is how you do it, people.
  18. WakeMO

    WakeMO Newcomer, in training Posts: 18

    This isnt any different then when Apple's Snow Leopard glitch where users computers frooze and they lost everything. Anyways...Windows 7 is awesome and I cant wait to get a 5000 series video card so I can utilize dx11.
  19. Puiu

    Puiu TechSpot Booster Posts: 991   +82

    I don't have any problem with that update.
    I wonder i there where any people that had that problem since Prevx's claims are "inaccurate".
  20. LightHeart

    LightHeart Newcomer, in training Posts: 155

    It sounds like Prevx wants to make a name for itself and jumped on a perceived opportunity. Prevx says MS messed up but have no fear we will come to your aid! The press and some MS beaters jump on the bandwagon (some press just reported the problem and some blammed MS). MS investigates and talks to Prevx, Prevx says "My bad" and we all march on.
  21. I got some nice blue on the screen and next boot was black as night. Reboot again and ok.
    Not the first time this has happened after updates to win 7.
    I think I will wait for a proper patch or get a new version of a free virus scanner.
  22. Docnoq

    Docnoq Newcomer, in training Posts: 141

    All of this Microsoft hate is very misguided. There is no way for Microsoft to begin to test a patch on even half of the available software/hardware combinations out there. It seems like Prevx's software and any other software that "isn't aware of the change" is to blame as it is their responsibility to keep their programs up to date with the latest OS patches - not Microsoft's. I realize it must be very irritating if this problem occurs, but direct the anger toward the ones that deserve it.
  23. wcbert

    wcbert Newcomer, in training Posts: 71

    You read someting on the web and that makes it true? I never seen the black screen except when the PC died on it own.
  24. Chazz

    Chazz TechSpot Enthusiast Posts: 617   +54

    I agree completely. If you go back and read the comments it's just that same ol' microsoft sux kinda chatter. Any real problem with windows, Microsoft will patch. I wouldn't use some "patch" some random guy made up and be the test subject.
  25. AbsolutGaloot

    AbsolutGaloot Newcomer, in training Posts: 92

    I think much of the "MS sux" comes from their horrible screwup with Vista. I know I certainly was very wary of Win7 working well without a year of patches and two service packs. So far I have been pleasantly surprised :). Good to hear that it's the fault of some third party, and not that there's big doomy flaws that I haven't seen yet.
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