Red biohazard

trying to run the java, this window popped up...."Warning Failed to verify the authenticity of this certificate because these was and error parsing the certificate....installing and running this code is not allowed" Any ideas? So it wouldn't let me open or download.

This generally happens when you have an old version of Java 1.4.2 installed on your system, possibly alongside a newer version of Java. Shared Shell uses a production Sun/Verisign certificate, but this root certificate and chain is only supported in Java 1.4.2_06 and newer. Note that this may be true even if you check our "Verify your Java installation" link and it shows an up-to-date version of Java. This is because the Sun installer for Java allows multiple versions of the SDK and Runtime to be installed at the same time.

Just go to add/remove programs and uninstall your old version first then install the current version

*note old versions are easy exploits for malware - and you did have some infections that appeared java related

Java and SRE

Removing Java SE 1.4.2_03 now and will install the newer version.Also, I noticed that there is a Live Symantiec update program in there. Isn't that related to Norton, and can I go ahead and remove it?
Edit: it gave me a window that indicated they were unable to detect a recent version of JRE on my system. I was directed to Java.com to download. I downloaded that and it shows Java (TM) 6 update 7 in my programs. I then went to the orignal download you suggested, ran it, and it still only shows the one Java program. were they one in the same? I did navigate to C:\projames \java and deleted the other subfolder
I do now have an OpenOffice.org Installer 1.0\ooostub.exe shortcut on my desktop
And a jre-6u7-windows-i586-p-iftw.exe shortcut on my desktop

I'm proceeding one step at a time. I have not yet added the Kaspersky. was waiting to make sure the Java was correct. Also, I'm going to be traveling starting this evening, and would love to make full use of my computer. I'm using it now, but have not yet transfered any critical info until I feel comfortable that all is secure.

interesting were you trying to install open office?

go to control panel -> java -> from the general tab -> click about -> it should tell you that you have java6 update7

if so that is correct.

For future reference you can click on the java icon and select the update tab to update through the java console if the auto updater is not working
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I would like to see what the kaspersky online scanner finds before telling you that your computer is secure, I would also like to clean up and secure the work we have done thus far - after seeing the log

I wasn't trying to install open office, that seemed to come 'redirected' java download.
It made a reference that it didn't have a management system to install the SE 6 update 7
program from java.sun. I'll delete it if not needed. Let me know I'll start the Kaspersky download now. I noticed that Kaspersky indicated that I may have to shut other spyware off. it popped up a screen saying add-ons need to be managed. Then a second screen saying i needed Java 1.5 or newer.

As long as it shows jre6 u7 then you can move on to kaspersky - it can take a while

The 'I accept' button is greyed out so I can't begin It has a setting on the left that asks if I want to download Java 1.5,,,do I do this to continue?
Edit...it takes me to the same Java site I was at before when I was trying to download sun.java it verified that I have the appropriate Java.

What do you mean grayed out, don't you have to scroll to the bottom?

are you using internet explorer?

going back to the main Kaspersky page and trying to restart, I got an icon that asks to manage add-ons again. When I opened this it shows enabled and disabled programs. Those included in the 4 disabled ones are Jave Runtime, and SunJava console.

Just posting on here. It does show Java 6 update 7 enabled
edit...just switched to a different computer for Techspot

can you enable those 2?

Shut down and did a restart to see if I can restart them. edit:that allowed me to approve kaspersky. It ran the scan a bit then said a Java applet had not started, I hit ok and it restarted the scan. When I get the results I'll post them It downloaded the Kaspersky program for scanning fairly quickly, but the 'updates' that it went directly into, without request, seems to be very large.

yea it can take a while. if it doesn't work for some reason we can use a different one that works similarly

Kaspersky log

Here it is. Interesting that there are Java and Trend related files

I'm on a time crunch now for traveling. Hopefully I can do some at airports, etc this evening, or I'll wait till tomorrow. I have an hour or so. I have the Kaspersky minimized, haven't done anything with the files yet.
Edit: I'm closing kaspersky. I'll be online again ina couple of hours and check to see if there's any posts.
Thanks again for all your help.

That's nothing bad, but lets clean it up anyways.

First go here:
C:\Documents and Settings\Administrator\Local Settings\Temp

Delete everything inside the temp folder but not the folder itself

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Next go here:
C:\Program Files\Trend Micro\OfficeScan Client\SUSPECT

Delete everything inside the Suspect folder but not the folder itself.

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FileASSASSIN

• Launch Malwarebytes' Anti-Malware
• Select the More Tools Tab
• Under FileASSASSIN select Run Tool
• Navigate to <C:\WINDOWS\erem.exe>
• Press Open

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Uninstall Combofix
* Click START then RUN
* Now type Combofix /u in the runbox
* Make sure there's a space between Combofix and /u
* Then hit Enter.

* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.

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OTCleanit! by Oldtimer

• Download OTCleanIt
• Click the CleanUp! button.
  • It will go thorugh the list and remove all of the tools it finds and then delete itself (requiring a reboot).

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Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

1. Set correct settings for files
   • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
   • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
   • If unchecked please check Hide protected operating system files (Recommended)
   • Click OK
   
   clear system restore points
   • 
     This is a good time to clear your existing system restore points and establish a new clean restore point:
     • Go to Start > All Programs > Accessories > System Tools > System Restore
     • Select Create a restore point, and Ok it.
     • Next, go to Start > Run and type in cleanmgr
     • Select the More options tab
     • Choose the option to clean up system restore and OK it.
     This will remove all restore points except the new one you just created.
   
   
2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
        
      • Change the Download unsigned ActiveX controls to Disable
        
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
        
      • Change the Installation of desktop items to Prompt
        
      • Change the Launching programs and files in an IFRAME to Prompt
        
      • Change the Navigate sub-frames across different domains to Prompt
        
      • When all these settings have been made, click on the OK button.
        
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
   5. Next press the Apply button and then the OK to exit the Internet Properties page.
3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
   
   See this link for a listing of some online & their stand-alone antivirus programs:
   
   Virus, Spyware, and Malware Protection and Removal Resources
   
   
4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
   
   For a tutorial on Firewalls and a listing of some available ones see the link below:
   
   Understanding and Using Firewalls
   
   
6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.This is done in Vista through control panel -> windows updates.
   
   
7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
   
   A tutorial on installing & using this product can be found here:
   
   Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
   
   
8. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
   
   A tutorial on installing & using this product can be found here:
   
   Using SpywareBlaster to protect your computer from Spyware and Malware
   
   
9. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

here are some additional utilities that will enhance your safety

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

I do not have a Local Settings or Temp file in the C;Doc & settings/Administrator file...
I do have a .SundownloadManager file in there from today. So do I continue? I'm catching a plane now. so will follow up later. I did go into the Trend office and deleted the suspect items there (4 sent my recylce folder) I'll have time later this evening to spend time going through the rest.

Show hidden files through windows explorer (XP)

• Access Windows Explorer by clicking Start, point to All Programs, Accesories, and then click Windows Explorer. Or hold the windows key and press E
• On the Tools menu in Windows Explorer, click Folder Options
• Click the View tab.
• Under Hidden files and folders, click Show hidden files and folders
• Remove the checkmark from the checkbox labeled Hide protected operating system files
• Remove the checkmark from the checkbox labeled Hide file extensions for known file types
• Put a checkmark in the checkbox labeled Display the contents of system folders.

now try navigating to the temp folder