Greetings! Firstly, let me apologize right off the bat for posting what seems like the millionth post in this forum with this exact problem. I just wish it had a uniform, blanket fix, lol. I normally wouldn't, but I'm not sure where else to turn. I got the latest iteration of the Antivirus Soft virus/malware on June 1st, and went through all the steps recommended to get rid of it. I've managed to remove the virus package (or so I thought) pretty quickly, however, it seems like it managed to screw up a lot of stuff deep inside my system. Firstly, search engine results take me to random advert sites, which is not surprising. Additionally, I get random pop-ups - sometimes even when I'm sitting idly by online (Yes, I use Firefox). To add on to the pile, while my computer is up and running, I'll see messages about various Host Services stopping, for what seems like no good reason. So, I come to this forum in dire need of help. Everyone seems very helpful here, and I sure hope I can get my laptop back in working order! I'll post my log files here with the message. Thanks for any and all help that comes my way.