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"Referenced memory" error when starting Skype

Discussion in 'Software Apps' started by cup1981, May 26, 2011.

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  1. cup1981 Newcomer, in training

    hey guys, noobie here...

    I am getting an error every time I try to run Skype. It says:

    "The instruction at 0x00aebe12 referenced memory at 0x00000008. The memory could not be read." "Click OK to terminate the program."

    I am a software nimrod, so I don't know what to do. I tried uninstalling and reinstalling Skype, as well as restarting my computer. Any ideas and tips would be great.

    Thanks!
  2. DarkLord13 Newcomer, in training

    Same problem it happened 20 minutes ago while i was trying to make a call.

    Any help is well appreciated.

    Uninstalled / Couldn't install because it couldn't connect to the intenet ???
    Used an offline installer and getting the same problem
  3. fgarofano Newcomer, in training

    Hi,

    Have the same issue here. Started about an hour ago, trying to install an older version to see if that helps.

    I hope this is just a skpe server issue?

    F
  4. fgarofano Newcomer, in training

    Update: Found the fix :)

    Windows Vista and Windows 7

    1. Close Skype.
    a. Right-click the Skype icon in the system tray (at the bottom right of the screen)
    b. Choose Quit.
    2. Ensure that “Show hidden files and folders” is switched on.
    a. Click Start, type run and press Enter.
    b. Type control folders and click OK.
    c. Select the View tab and ensure relevant entry is enabled.
    3. Locate the shared.xml file.
    a. Click Start, type run and press Enter.
    b. Type %appdata%\skype and click OK.
    c. Delete the shared.xml file.
    4. Restart Skype. The shared.xml file will be recreated.

    Windows XP

    1. Close Skype.
    a. Right-click the Skype icon in the system tray (at the bottom right of the screen)
    b. Choose Quit.
    2. Ensure that “Show hidden files and folders” is switched on.
    a. Click Start and then Run…
    b. Type control folders and click OK.
    c. Select the View tab and ensure relevant entry is enabled.
    3. Locate the shared.xml file.
    a. Click Start and then Run…
    b. Type %appdata%\skype and click OK.
    c. Delete the shared.xml file.
    4. Restart Skype. The shared.xml file will be recreated
  5. DarkLord13 Newcomer, in training

    Thanks for the trick, it worked.
  6. cup1981 Newcomer, in training

    fgarofano,

    Genius!!! Thanks for the tip! I am up and running again!!
     
  7. BessieJ Newcomer, in training

    Skype refernced memory

    :grinthumb

    @fgarofano,

    Fantastic!!!!! I searched the net for two days now for a fix - been trying every suggestion - finally - just before formatting - your trick WORKED.