Reinstall Windows

[shulong6]

hi all have a problem with wife's PC when ever you start it Jason paint comes up and you can only get rid of it by hitting CTRL ALT / DELETE and if you just try to close it won't let you it will say (the feature you are trying to use is on a CD-ROM or removable disk ) there is no disk never was it came installed then when you try to Delete it it will say (you can not delete ERROR 1316 a network error accrued
Edit/Delete Message




Talked to the IT guy at work he says looks like i need to reinstall windows as this can not be deleted dose any one know how to excess dell recovery as dell dose not come with Cd's

 

[EDO219]

Absolutely no offense intended, yet I can not understand your post. o_o

What is Jason paint?

 

[shulong6]

it is a program that comes with XP with Dell or a Dell extra

OK lets just get a answer to how to excess Dell recovery as i have no Disks and Dell has them internally

 

[hellokitty[hk]]

OK lets just get a answer to how to excess Dell recovery as i have no Disks and Dell has them internally

Do you have a recovery drive?
You'll just have to talk to dell to get a disk.

Go to run (alternatively, windows key+R) and type in "MSCONFIG"; press ok.
Go to the Startup tab, find Jason paint, and uncheck it.
Press ok.
That should do it.

BTW, a Dell's recovery will reinstate "Jason Paint" if it is indeed a dell program.
@PYGMUS, I'm also confused about "Jason Paint".