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Removal of DWWIN.EXE error message

By Gouge
Feb 17, 2012
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  1. I just had my PC cleaned via this forum - all seems to be working great, except for one problem:

    Every time I shut down or reboot the PC I get an error message about DWWIN.EXE. :mad:

    I've been onto the site that is supposed to fix it, but it hasn't. I've even been into the Registry REGEDIT and the entry is not there, yet I still get the error message.

    It's more an annoyance than anything, but I'd be grateful if someone can help me fix it.
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Do you have your Windows OS disk?
     
  3. Gouge

    Gouge TS Enthusiast Topic Starter Posts: 129

    Yes, I have the original XP disc.

    (Sorry I've taken so long to answer - been working on another thread.)
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

  5. Gouge

    Gouge TS Enthusiast Topic Starter Posts: 129

    That seems somewhat drastic considering that it's an inconvenience only. I wouldn't want to risk losing data as the instructions suggest is possible.

    I used the microsoft fix before so I'll try that again first without virus protection running.
     
  6. Gouge

    Gouge TS Enthusiast Topic Starter Posts: 129

    Sorted!! :)

    I downloaded "Process Explorer" and it immediately showed that CTHelper.exe (a Creative file) was to blame.

    I disabled it from Startup and the problem has gone away.

    Whether other problems will result from doing this, I have yet to find out.
     
  7. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Thanks for the update. Creative files/drivers are known to cause issues. Glad all is stable now.
     

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