Removal of DWWIN.EXE error message

[Gouge]

I just had my PC cleaned via this forum - all seems to be working great, except for one problem:

Every time I shut down or reboot the PC I get an error message about DWWIN.EXE.

I've been onto the site that is supposed to fix it, but it hasn't. I've even been into the Registry REGEDIT and the entry is not there, yet I still get the error message.

It's more an annoyance than anything, but I'd be grateful if someone can help me fix it.

 

[Route44]

Do you have your Windows OS disk?

 

[Gouge]

Yes, I have the original XP disc.

(Sorry I've taken so long to answer - been working on another thread.)

 

[Route44]

It is quite possible you need a Windows XP Repair Install: http://www.michaelstevenstech.com/XPrepairinstall.htm

 

[Gouge]

That seems somewhat drastic considering that it's an inconvenience only. I wouldn't want to risk losing data as the instructions suggest is possible.

I used the microsoft fix before so I'll try that again first without virus protection running.

 

[Gouge]

Sorted!!

I downloaded "Process Explorer" and it immediately showed that CTHelper.exe (a Creative file) was to blame.

I disabled it from Startup and the problem has gone away.

Whether other problems will result from doing this, I have yet to find out.

 

[Route44]

Thanks for the update. Creative files/drivers are known to cause issues. Glad all is stable now.