Repeated install problem

  1. Hope someone can figure this one out.
    Running Windows XP Home Edition....I have automatic updates tuned on...it is always notifying me from the task bar that there are updates to be downloaded but it never downloads them.
    Whenever I shut down the computer I get a pop up window telling me there are "6 updates to be downloaded, please do not shut off computer"
    I watch as it does the updating from one 1 to 6. It even sounds like it is updating!
    But the next time I turn on the computer back on....its the same notice all over again.
  2. WinXPert

    WinXPert TechSpot Booster Posts: 525

    Are you using Deep Freeze?
  3. Doctor Gallop

    Doctor Gallop TechSpot Enthusiast Topic Starter Posts: 142

    Deep Freeze?

    I have never heard of "Deep Freeze.
    Although I am not very computer savvy.
    But thats why I love Tech Spot.com....
  4. Teranius

    Teranius Newcomer, in training Posts: 138

    Deep freeze is a software lock state on your computer that prevents you from permanently changing things on your computer by restoring it to the state it was in before the changes, after you have restarted your computer.

    What it could also be is that one of the update files, most probably the first one, is corrupt. You can try to get past this buy manually updating your OS by using the Windows Update option in your control panel.
  5. gbhall

    gbhall TechSpot Chancellor Posts: 2,292   +44

    Whether this is a side-effect or not, I am not sure, but in general, to get MS updates now you have to be at SP3 level on XP. You do not state your SP level - if you do not know it, it is on the general tab when you click the system icon in control panel. It should say version 2002 Service Pack 3.

    Assuming you are still at SP2 or lower, that problem can be bypassed at your own considerable risk as here http://www.techrepublic.com/blog/it...ows-xp-sp2-into-thinking-its-running-sp3/1989 but it would be far better to apply SP3 which continues to have critical problem support.
  6. Doctor Gallop

    Doctor Gallop TechSpot Enthusiast Topic Starter Posts: 142

    Tried using Windows Update

    Tried using Windows Update like you suggested...it went through the install process and when it was done this pop up window came up....[image attached]
    I scrolled down on the second image so you could read all that it said.

    Attached Files:

  7. gbhall

    gbhall TechSpot Chancellor Posts: 2,292   +44

    Just a thought - if you are actually on SP3 (you still have not said) then possibly you need to update the Windows installer

    This is from TechRepublic...
    hope this helps in some way
  8. Doctor Gallop

    Doctor Gallop TechSpot Enthusiast Topic Starter Posts: 142

    Thank you for all of your expert advice...and yes I am using XP with SP3...but I could not follow all of the tech directions concerning the WUP.
    If I do not know what I am doing then it might be best to just "put up" with the problem for now.
    Thank you again for your time and attention....you guys here on TechSpot.com are great!
  9. gbhall

    gbhall TechSpot Chancellor Posts: 2,292   +44

    yes, the post I gave could be confusing. It is actually advice from a MS tech and gives 3 separate steps to be followed, each assuming the previous one fails, plus information on how to take dumps and where to send them. Only the first step is the important one, which is just to re-install the Windows installer.

    I would encourage you to just perform those steps. It might solve your problem

    1. Please download the file from the following link:

    http://download.windowsupdate.com/wi...gent30-x86.exe
    2. Save the file to "C: drive".

    3. Click "Start", "Run", type: "C:\WindowsUpdateAgent30-x86.exe /wuforce" (without quotations) and then press "Enter" to install the Windows Update engine.

    There is a space between "C:\WindowsUpdateAgent30-x86.exe" and "/wuforce".

    I think you could manage that. Btw, all your errors in post#6 are from dot-net, which is notoriously c***p. The bext advice there is reinstall the very latest veriosn for your OS from MS download.
  10. Doctor Gallop

    Doctor Gallop TechSpot Enthusiast Topic Starter Posts: 142

    Broken link

    Thank you again for your patience.....I tried the link you gave me but it was broken..[image attached].

    Attached Files:

  11. gbhall

    gbhall TechSpot Chancellor Posts: 2,292   +44



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