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Replaced power supply, cd/dvd drives not recognized

By shellimac
Jun 1, 2009
  1. Hi -

    Very inexperienced in computers - but I replaced my power supply and my video card. But when I boot up it says that the cd and dvd drives are not recognized. Can anyone give me any guidance?

    Shelly
     
  2. larryiam

    larryiam TS Rookie Posts: 476

    Make sure that the 4-pin connector is connected back into the cd/dvd drive and that the either SATA or IDE cable is connected also
     
  3. shellimac

    shellimac TS Rookie Topic Starter

    The 4-pin connector is plugged in. Please forgive my ignorance - but the SATA or IDE cable - is that the grey ribbon connected to the cd, the dvd and then into the motherboard?
     
  4. larryiam

    larryiam TS Rookie Posts: 476

    Ok well check that
    And that would be your IDE cable. and yes thats it.
    I wasn't sure if you had a SATA or IDE. lol
    So it is hooked in also?
     
  5. shellimac

    shellimac TS Rookie Topic Starter

    That is plugged in as well. When I replaced the power supply I didn't do anything to that ribbon cable.

    BTW - thank you so much for responding! I am so frustrated by this. :)
     
  6. larryiam

    larryiam TS Rookie Posts: 476

    Ok well what power supply did you get?
     
  7. shellimac

    shellimac TS Rookie Topic Starter

    I got it from dell. From their website I was redirected to startech.com. "ATX12V 2.01 power supply for dell pc's" 400 watts. The old one was 250 watts. I am looking at the box of the new one - and where it says "compatible dell systems: dimension series models" - there is no 8400 - which is what I have. Could this be a/the problem? I just noticed that.
     
  8. shellimac

    shellimac TS Rookie Topic Starter

    correction - the old one was a 350 watt.
     
  9. larryiam

    larryiam TS Rookie Posts: 476

    You can use the edit button to edit previous posts.
    And no that wouldn't be the problem. Its getting enough power but its starting to sound like to me is you cd/dvd drive is bad. I had this happen to me when i was working on an old dell.
    When you push the button on the drive does it come in and out?
     
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