stitchintricia
Posts: 27 +0
After a series of computer and network failures, mostly due to electrical storms and electrical contractors, I decided to upgrade my old Netgear router to a new Netgear Wireless-N router.
I have used Network Magic to manage my networked computers and when I decided to upgrade NM, the new version didn't support my old router. So, it seemed like an all over upgrade/update was in order.
What should have been a simple process-- turn everything off, disconnect the old router, replace it with the new router, and go through the set up process (cable modem on, then router on, etc.) has turned into a mystery.
I used the Netgear startup wizard, followed step by step (more than once) and each time I got to the last part of the process, it stalled saying "No Router Found."
It was only after several unsuccessful attempts, that I decided to open my control panel and check things out. Network Connections showed my status as "connected," so I opened my browser and found that I am able to connect to the internet.
What I have not been able to do is to set up my network, network security, etc. I tried to initiate Network Magic for set up, with the same results-- "no router found."
Anyone know what I have going on here? Am I only connected through the LAN connection, perhaps?
To make matters further complicated, my phone service is Vonage, VOIP, and the Vonage device has failed, so I'm waiting for the new one to arrive...can't even call out for help!
Any suggestions, information would be appreciated. I'm pretty much a novice at this-- at least, I am when following the directions leads me nowhere.
Thanks,
Tricia
I have used Network Magic to manage my networked computers and when I decided to upgrade NM, the new version didn't support my old router. So, it seemed like an all over upgrade/update was in order.
What should have been a simple process-- turn everything off, disconnect the old router, replace it with the new router, and go through the set up process (cable modem on, then router on, etc.) has turned into a mystery.
I used the Netgear startup wizard, followed step by step (more than once) and each time I got to the last part of the process, it stalled saying "No Router Found."
It was only after several unsuccessful attempts, that I decided to open my control panel and check things out. Network Connections showed my status as "connected," so I opened my browser and found that I am able to connect to the internet.
What I have not been able to do is to set up my network, network security, etc. I tried to initiate Network Magic for set up, with the same results-- "no router found."
Anyone know what I have going on here? Am I only connected through the LAN connection, perhaps?
To make matters further complicated, my phone service is Vonage, VOIP, and the Vonage device has failed, so I'm waiting for the new one to arrive...can't even call out for help!
Any suggestions, information would be appreciated. I'm pretty much a novice at this-- at least, I am when following the directions leads me nowhere.
Thanks,
Tricia