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Restore disc problems

Discussion in 'Other Hardware' started by Allied13, Aug 5, 2009.

  1. Allied13 Newcomer, in training

    My computer has been auto-restarting on its own and i was told that if i had the OS CD I can fix my computer by doing a repair. The only CD I found was the restore disc. We called Best Buy and they said that is the OS CD because my computer is from 04. We d/l and then after waiting a long time a message popped up and said: Windows can not start the following was missing or corrupt: <Windows root>/system32/ntoskrnl.exe. What would I have to do to fix this issue?
    Allied13, Aug 5, 2009
    #1

  2. Tmagic650 TS Ambassador Posts: 18,749   +62

    Take the computer back to Best Buy and have them reload the OS... They might try to sell you a new computer. The Geeks are salesmen first, technicians last. At the very least, you would have to buy a Windows install disc to fix this yourself
    Tmagic650, Aug 5, 2009
    #2

  3. Allied13 Newcomer, in training

    Alright, very much appreciated for response.
    Allied13, Aug 5, 2009
    #3
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