Inactive Rootkit removal

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At one point in several attempts to remove the problem, one AV reported it was 'setup1911.lnk'. I did not find anything useful anywhere about that one... Terminate-it was the only match found. It was free, but would only show and not fix.

The symptoms currently experiencing is the system gets progressively slower until it finally is unresponsive; Alt-Tab between apps and the widow is removed line by line...
Also, the system will not shut down completely. All is shutdown and halts with only desktop background displayed; all icons on desktop are removed. I have to do the 5 second power button 'strangle' hold to power off.

Thanks in advance for any help getting rid of this thing!!!!

I have completed the scans as per the 'UPDATED 6-step Viruses/Spyware/Malware Preliminary Removal Instructions'

Here are the results.



Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7602

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/29/2011 2:59:40 AM
mbam-log-2011-08-29 (02-59-40).txt

Scan type: Quick scan
Objects scanned: 181086
Time elapsed: 10 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2011-08-29 03:12:29
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-e ST340014AS rev.8.05
Running: 5f9o3szd.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\ufldapog.sys


---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior

---- Devices - GMER 1.0.15 ----

Device \Driver\atapi -> DriverStartIo \Device\Ide\IdeDeviceP0T0L0-3 86B8F2E0
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort0 86B8F2E0
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort1 86B8F2E0
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort2 86B8F2E0
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort3 86B8F2E0
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdeDeviceP2T0L0-e 86B8F2E0

---- EOF - GMER 1.0.15 ----




.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Owner at 3:15:29 on 2011-08-29
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ANIWZCS2Service] c:\program files\ani\aniwzcs2 service\WZCSLDR2.exe
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=SUFJNEYtOUtURzctNkpRUVAtQUhCTTctQTQ3UUQtQQ"&"inst=NzYtOTAyOTE2NzU1LVNUMSsyLUZQOSs2LUJBUjlHKzEtVEI5KzItRkwrOS1YTzM2KzEtRjlNN0MrNS1GOU0xMEIrMS1YTzkrMS1GOU0yKzItRkwxMCsxLUZPSSsyLUREVCszNTAyOS1UVUcrMy1ERDEwKzEtU1QxMEFQUCsx"&"prod=94"&"ver=10.0.1392
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: DhcpNameServer = 192.168.10.1
TCP: Interfaces\{0CBA83DB-0611-4F35-8637-2FE8FB891C3E} : DhcpNameServer = 192.168.5.1 65.106.1.196
TCP: Interfaces\{A13B7B48-5873-4962-8C74-7B3B10151566} : DhcpNameServer = 192.168.10.1
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\dgvkoa3m.default\
FF - prefs.js: browser.search.selectedEngine - MyPoints Search
FF - prefs.js: browser.startup.homepage -
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\owner\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2011-08-28 17:33:10 388096 ----a-r- c:\documents and settings\owner\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-08-24 06:21:54 -------- d-----w- c:\documents and settings\owner\local settings\application data\Yahoo!
2011-08-24 06:21:53 -------- d-----w- c:\program files\Bonjour
2011-08-24 06:21:43 -------- d-----w- c:\program files\Coupons
2011-08-24 06:04:54 -------- d-----w- c:\windows\system32\NtmsData
2011-08-24 04:41:35 -------- d-----w- c:\program files\Exterminate It!
2011-08-21 16:29:28 -------- d-----w- c:\documents and settings\owner\local settings\application data\AVG Security Toolbar
2011-08-21 15:05:38 -------- d-----w- c:\documents and settings\owner\application data\AVG10
2011-08-21 14:37:49 -------- d-----w- c:\windows\system32\drivers\AVG
2011-08-21 14:37:49 -------- d-----w- c:\documents and settings\all users\application data\AVG10
2011-08-21 14:18:35 -------- d-----w- c:\documents and settings\all users\application data\MFAData
2011-08-10 16:36:13 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-10 16:34:57 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
2011-07-31 04:01:35 -------- d-----w- c:\program files\iPod
2011-07-31 04:01:30 -------- d-----w- c:\program files\iTunes
.
==================== Find3M ====================
.
2011-08-14 02:26:00 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-12 15:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 15:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 15:20:54 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-07-12 15:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-29 04:43:18 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST340014AS rev.8.05 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-e
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x86B8F4C0]<<
_asm { MOV EAX, [ESP+0x4]; MOV ECX, [0x86b968a4]; PUSH ESI; MOV ESI, [ESP+0xc]; PUSH EDI; MOV EDI, [ESI+0x60]; CMP EAX, [0x86b96730]; JNZ 0x1f; MOV [ESP+0xc], ECX; }
1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x86F52AB8]
3 CLASSPNP[0xF7557FD7] -> nt!IofCallDriver[0x804E13B9] -> \Device\0000006c[0x86F389E8]
5 ACPI[0xF74CE620] -> nt!IofCallDriver[0x804E13B9] -> [0x86F71940]
\Driver\atapi[0x86CD4E98] -> IRP_MJ_CREATE -> 0x86B8F4C0
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x86B8F2E0
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 3:16:03.07 ===============





.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
.
==== Disk Partitions =========================
.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
7-Zip 4.65
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.5
AirPlus G DWL-G510
ANIO Service
ANIWZCS2 Service
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Broadcom Management Programs
Broadcom NetXtreme Ethernet Controller
CCleaner
Citrix Presentation Server Client - Web Only
Cross Fire En
EditPlus 2
EditPlus 3
ffdshow
Final Media Player 2010
GameSpy Arcade
Haali Media Splitter
HiJackThis
Hot Wheels Stunt Track Challenge
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Intel(R) Graphics Media Accelerator Driver
iTunes
Java Auto Updater
Java(TM) 6 Update 20
Java(TM) 6 Update 7
Malwarebytes' Anti-Malware version 1.51.1.1800
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Mathematics
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Moffsoft FreeCalc
Mozilla Firefox 6.0 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OpenOffice.org 3.0
QuickTime
RangeMax Wireless-N USB Adapter WN111v2
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982802)
TeamViewer 5
Unity Web Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB971029)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 1.1.5
WebFldrs XP
Winamp
Winamp Detector Plug-in
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Wizard101
WN111v2
Yahoo! Messenger
Yahoo! Software Update
.
==== End Of File ===========================
 
Good morning and welcome to TechSpot! I'll help with the malware.
Please read the following:
My Guidelines: please read and follow:
  • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
  • Read my instructions carefully. If you don't understand or have a problem, ask me.
  • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
  • Follow the order of the tasks I give you. Order is crucial in cleaning process.
  • File sharing programs should be uninstalled or disabled during the cleaning process..
  • Observe these:
    [o] Don't use any other cleaning programs or scans while I'm helping you.
    [o] Don't use a Registry cleaner or make any changes in the Registry.
    [o] Don't download and install new programs- except those I give you.
  • Please let me know if there is any change in the system.

If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
=====================================
There a numerous entries that will need to be removed. You can go ahead and remove this now:
c:\program files\Exterminate It!
If you were using a site advisor or had good security set up on the system, you woulld have been warned that the home download site for this wouldn't even open due to it's poor rating!
====================================
Please run the following while I finish checking the current logs:
Bootkit Remover:

Download bootkitremover.rar and save to your desktop.
  1. Extract the remover.exe file from the RAR using a program capable of extracting RAR compressed files. (Use 7-Zip if you don't have an extraction program, )
  2. Double-click on the remover.exe file to run the program.
    (Vista/7 users,right click on remover.exe and click Run As Administrator.)
  3. You will see a black screen with data
  4. Right click on the screen and click Select All.
  5. Press CTRL+C
  6. Open a Notepad and press CTRL+V
  7. Paste the output in your next reply.
=====================================
The Java is badly outdated. You have Java(TM) 6 Update 20 and Java(TM) 6 Update 7- the current is v6u27, Please update now: Java Updates . Uninstall the earlier versions in Add/Remove Programs as they are vulnerabilities for the system.
Note: Uncheck 'Install Yahoo Toolbar' on the download screen before you do the update.

You will have malware in the Java cache:
To clear the Java Plug-in cache:

  • [1]. Click Start > Control Panel.
    [2]. Double-click the Java icon in the control panel.
    java.png
    The Java Control Panel appears.
    plugin_cache1.jpg

    [3].Click Settings under Temporary Internet Files.The Temporary Files Settings dialog box appears.
    plugin_cache2.jpg

    [4] Click Delete Files.The Delete Temporary Files dialog box appears.
    plugin_cache3.jpg

    [5]. Click OK on Delete Temporary Files window.
    Note: This deletes all the Downloaded Applications and Applets from the cache.
    [6]. Click Apply> OK on Temporary Files Settings window.
Images courtesy java.com

The only log I need from the above is the one from the Bootkit Remover.
 
- Removed Exterminate It
- Uninstalled old Java
- Installed Java V6u27
- ran Bootkit Remover

Bootkit Remover
(c) 2009 eSage Lab
www.esagelab.com

Program version: 1.2.0.0
OS Version: Microsoft Windows XP Professional Service Pack 3 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00

Size Device Name MBR Status
--------------------------------------------
37 GB \\.\PhysicalDrive0 Controlled by rootkit!

Boot code on some of your physical disks is hidden by a rootkit.
To disinfect the master boot sector, use the following command:
remover.exe fix <device_name>
To inspect the boot code manually, dump the master boot sector:
remover.exe dump <device_name> [output_file]


Done;
Press any key to quit...
 
Okay, next step:

  • Open Notepad
  • Copy and paste the text in the codebox into Notepad:

Code:
@ECHO OFF
START remover.exe fix  \\.\PhysicalDrive0  
EXIT
  • Go FILE > SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES
  • In the FILE NAME box type fix.bat.
  • Save fix.bat to your Desktop.
  • Double click on fixbat to run.
    You may see a black box appear; this is normal.
  • When done, run remover.exe again and post its output.

When done, run remover.exe again and post its output.
=========================================
Did you remember to clear the Java cache?
========================================
Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
--------------------------------------
Download Combofix from HERE or HEREhttp://www.forospyware.com/sUBs/ComboFix.exe and save to the desktop
  • Double click combofix.exe & follow the prompts.
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Once installed, you should see a blue screen prompt that says:
    The Recovery Console was successfully installed.
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • .Close any open browsers.
  • .Double click combofix.exe
    cf-icon.jpg
    & follow the prompts to run.
  • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
Re-enable your Antivirus software.

Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
Note 2: ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
Note 3: Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
Note 4: CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Note 5: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart computer to fix the issue.
==========================================
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESETOnlineScan
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    [o] Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    [o] Double click on the
    esetSmartInstallDesktopIcon.png
    on your desktop.
  • Check 'Yes I accept terms of use.'
  • Click Start button
  • Accept any security warnings from your browser.
    esetonlinescannersettings_thumb.jpg
  • Uncheck 'Remove found threats'
  • Check 'Scan archives/
  • Leave remaining settings as is.
  • Press the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
  • When the scan completes, press List of found threats
  • Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
  • Push the Back button
  • Push Finish

NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
 
I ran the fix.bat.
and the black box contained


Program version: 1.2.0.0
OS Version: Microsoft Windows XP Professional Service Pack 3 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00

and the following selection box also appeared


---------------------------
Warning
---------------------------
You are trying to rewrite boot code at \\.\PhysicalDrive0.

It is strongly recommended to reboot immediately after the disinfection.
Otherwise the malicious boot code can be restored by the trojan.

Type 'Yes' to allow immediate reboot after the disinfection, or 'No' to disinfect without reboot.
---------------------------
Yes No
---------------------------


So I first tried the NO option.
And then ran remover.exe with the following result.



Bootkit Remover
(c) 2009 eSage Lab
www.esagelab.com

Program version: 1.2.0.0
OS Version: Microsoft Windows XP Professional Service Pack 3 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00

Size Device Name MBR Status
--------------------------------------------
37 GB \\.\PhysicalDrive0 Controlled by rootkit!

Boot code on some of your physical disks is hidden by a rootkit.
To disinfect the master boot sector, use the following command:
remover.exe fix <device_name>
To inspect the boot code manually, dump the master boot sector:
remover.exe dump <device_name> [output_file]


Done;
Press any key to q

So I ran the fix.bat again and this time selected the YES option.
PC rebooted.
I ran remover.exe with the following result.


Bootkit Remover
(c) 2009 eSage Lab
www.esagelab.com

Program version: 1.2.0.0
OS Version: Microsoft Windows XP Professional Service Pack 3 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00

Size Device Name MBR Status
--------------------------------------------
37 GB \\.\PhysicalDrive0 Controlled by rootkit!

Boot code on some of your physical disks is hidden by a rootkit.
To disinfect the master boot sector, use the following command:
remover.exe fix <device_name>
To inspect the boot code manually, dump the master boot sector:
remover.exe dump <device_name> [output_file]


Done;
Press any key to quit...

And yes I did remember to clear the Java cache.
But just to be sure, I cleaned it again.
Followed by a repeat of the fix.bat, remover.exe like above which resulted in the same results.

I have not run ComboFix yet.
Wanted to get confirmation if the above results are what you are expecting.

Let me know if I should continue, starting with ComboFix.
Thanks
 
Something appears to be wtong the the context menu in the Bootremover scan. Pleas remove everything you have for that program and then let's try again:

Bootkit Remover:

Download bootkitremover.rar and save to your desktop.
  1. Extract the remover.exe file from the RAR using a program capable of extracting RAR compressed files. (Use 7-Zip if you don't have an extraction program, )
  2. Double-click on the remover.exe file to run the program.
    (Vista/7 users,right click on remover.exe and click Run As Administrator.)
  3. You will see a black screen with data
  4. Right click on the screen and click Select All.
  5. Press CTRL+C (Copy)
  6. Open a Notepad and press CTRL+V (Paste)
  7. Paste the output in your next reply.
=====================================
Please do not go on to another steps until I check this output.
 
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