TechSpot

Router Help

By lumpy8002
Sep 29, 2008
  1. While away on business a storm came through and my backup power unit started cycling itself on and off. Since then when I try to connect my laptops to the wireless network it says they are connected but i cannot pull up the internet. When I docked my work laptop it worked just fine and still does. My daughter can pick up and connect to a neighbors network briefly but not at all to ours. I reconnected an old wireless "B" router and same issues. I tried connecting both laptops directly to the modem and still no luck. Any suggestions out there??
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,322   +622

    power off your MODEM, ROUTER, and system.
    wait at least 30 seconds between each of the following:
    1. startup the Modem
    2. startup the Router
    3. now boot the System
    when you get a chance, use run->cmd /k ipconfig /all to verify the connection
     
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