Rundll32 error, cannot access control panel, web page redirects

By Markymark74
Oct 22, 2009
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  1. Hi,

    As per message title.
    Also, I cannot access my documents, cannot change clock settings.
    Any help would be much appreciated,

    Thanks,

    Mark
  2. momok

    momok Newcomer, in training Posts: 2,272

    You should check out the 8-step sticky.
  3. WinXPert

    WinXPert TechSpot Booster Posts: 527

    Are you running Admin or User?
  4. Markymark74

    Markymark74 Newcomer, in training Topic Starter

    Thanks I will follow it.

    I believe I am the adminstrator if that is what you mean. cheers.
  5. WinXPert

    WinXPert TechSpot Booster Posts: 527

    Waiting for the logs. Ftm can you create another Admin account. Let's see if you can access your other My Documents folder from there.
  6. Markymark74

    Markymark74 Newcomer, in training Topic Starter

    rundll32.exe errror

    Hi,

    I have attached the HijackThis LOG. Unfortunately I was unable to carry out the 8 step process as directed because I am unable to get the apps to work due to them crashing.

    I cannot even reformat - maybe DOS? This is my last resort tho'

    I also get a savedump. exe app error when I reboot too.

    I was unable to change account user becasue I cannot access the control panel - this is when I get the rundll,32 error.

    Hope this helps.

    Thinks in advance,


    Mark
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