TechSpot

Sagijul Trojan

By Geninja
Jan 2, 2009
  1. Here are my logs after I completed the 8 steps.

    Symptoms
    Sagipsul creates Blank Popups or Product Advertisements

    Please help me ensure that my computer is safe!

    *Sorry for the misspelling in the title.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hi

    Well Malwarebytes has updated a few times since you ran it.
    So you will need to re-open it and select the update tab, and update it again
    And then run another full scan

    But before you do, you must un-install AVG7 (this version is now obsolete)
    Here is the Removal Tool for that (as it's likely corrupted) http://www.grisoft.cz/filedir/util/avg_arm_sup_____.dir/avgremover.exe

    Then download and install the free AntiVirus Avira
    And run a full scan

    You will then need to re-submit the logs again
     
  3. Geninja

    Geninja TS Rookie Topic Starter

    Thanks for the heads up,

    I've updated Malwarebytes and installed Avira.

    Here are my updated logs.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Just too much starting with your Windows
    Try selecting the icons near the clock on the taskbar, and see if you can turn off lots of things, from Starting with Windows
    Here's an excellent tool that will help you a lot: Startup Control Panel

    I just can't read that log, the way it presently is
     
  5. Geninja

    Geninja TS Rookie Topic Starter

    The Startup Control Panel application did clear up unwanted applications for me.
    You did not specify which log I needed to upload, but I am reposting my new hijackthis log.
     
  6. Geninja

    Geninja TS Rookie Topic Starter

    My Avira still picks up on
    "Virus or unwanted program 'TR/Crypt.XPACK.Gen [trojan]'
    detected in file 'C:\System Volume Information\_restore{74955603-1817-4D18-9334-C487E97FF2E5}\RP386\A0058765.dll."

    Any suggestions?
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Clear & Reset System Restore's Cache

    Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 and then press Enter

    * Tick on the checkbox - Turn off System Restore on all drives
    * Click Apply

    Turn it back 'On' by unticking the same checkbox & click Apply, and then OK
     
  8. Geninja

    Geninja TS Rookie Topic Starter

    I've reseted my system restore's cache. Is it safe to enter information onto my computer now?
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

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