Hello, everyone- Many here probably know you have to accept TigerDirect for what it is. Mostly legit, but with that little twinkle of mischief in their eye. They are no Newegg. However, the way they have just ripped me off is worth mentioning, since it, in my view, is flat-out fraud. I placed an order in the end of December. This order included a USB-powered pair of small speakers to be used for one of my computers. It would be awesome to have some sound, but no wall wart. This is their item T71-9713 LENOVO SPEAKER, for 7.99. Only one of the two speakers works. So, I log in to my account, click 'my orders,' select this order, and select this item to be returned, or exchanged. Either way. When I go to submit this return request, I get this message: "Please log in as the account that placed this order. You cannot return orders owned by another account." What? How can I pull up an order in one account, then be told it was purchased with another account?! As far as I know, I have only had one and only one acct with TigerDirect. I will call and email them to try to get my $8 back. Otherwise, for this scam, I want them to lose business. At this point, they have lost mine. Be forewarned.