TechSpot

Scrolling Clicking Issues

By blshelby
Oct 1, 2008
Topic Status:
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  1. I feel like pulling my hair out! I hope that someone can help or guide me in plain English that I can understand. I have tried everything I can think of and nothing works. Found this site by searching Google.

    Here's the problem and what I have tried.

    I use a mouse for scrolling & clicking.

    For a few weeks now, I have noticed that when I scroll either downwards or sideways--- it pauses.

    . Then it finally will scroll correctly. Same thing happens sometimes when I click a link. It pauses --almost like I didn't even click it all.

    THought I just needed a new mouse-- so went out & got a brand new one--same thing happens.

    Got rid of Spysweeper and switched to Trend Micro. Still the same problem.

    Switched to Windows browser from Firefox---to see if the scrolling & clicking would be better---it wasn't.

    Contacted my internet provider for whatever good that would do! :)

    Anyway, this is so annoying and is slowing me down — I am asking for someone's help ---please?



    Any ideas in PLAIN ENGLISH that I can understand to help solve the slow clicking & scrolling?????

    Pretty please??????????

    Thanks for any help or guidance.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Have a look at:

    Viruses/Spyware/Malware Preliminary Removal Instructions

    It may also be an issue with your Ram, you could try Memtest for that

    Mind you, if you run CCleaner and turn off as many not required Startups it may help

    Although I've stated doing the above (which I would)
    There is the possibility it's a faulty HardDrive that requires CheckDisk on your system Xp or Vista. Or possibly a Drive Diagnostics on your HardDrive

    Other possibilities:
    Computer/Motherboard drivers requiring updating
    CPU overclocked, or running too hot, or damaged
    Mouse connection faulty, or Motherboard issue

    I think I covered everything :)
  3. blshelby

    blshelby TS Rookie Topic Starter

    Thank you very much for this info.

    I did notice that when I use the keyboard's scroll bars--that seems to work fine. It's just when I use the mouse and I use my mouse alot! Not used to the keyboard's scroll keys.

    Can this rule out any of the steps that I need to take?
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yes it points more towards Hardware connection (motherboard end)
    You could just use USB mouse (here we go, it is a USB mouse isn't it?)
  5. blshelby

    blshelby TS Rookie Topic Starter

    Not sure---it's just a Logitech mouse -- optical mouse
  6. blshelby

    blshelby TS Rookie Topic Starter

    Wait a minute--- the mouse is what doesn't work right---but the keyboard's scroll keys (the arrows on the keyboard) work fine.
  7. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Where it plugs into the computer, is it USB [​IMG]

    Or PS\2 [​IMG]

    ?

    The cable we're talking about
  8. blshelby

    blshelby TS Rookie Topic Starter

    It plugs into the computer like the PS\2
  9. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I KNEW IT !

    Please purchase a USB (Optical) Mouse
    There is an issue with your PS2 port on the motherboard

    Let us know the results, (Note: purchase from anywhere these days)
  10. blshelby

    blshelby TS Rookie Topic Starter

    I just purchased a new mouse and it is an optical mouse ---it has a thing that will fit directly in a laptop computer---but it also has an adapter for it to fit into the back of the desk top computer
  11. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Um that post is confusing :confused:

    Please purchase a USB mouse (no adaptor ie PS2 to USB, required)
     
  12. blshelby

    blshelby TS Rookie Topic Starter

    The rectangular fitting will not fit into the back of my computer. The opening on the back of my computer is round. But on the cord or cable is a rectangular fitting with an adapter which will fit into my computer.

    Does that make sense?
  13. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Are you saying that you do not have USB connection on the back of your computer?
    If so, this must be a very old computer !
  14. blshelby

    blshelby TS Rookie Topic Starter

    Here is what it looks like [​IMG]
  15. blshelby

    blshelby TS Rookie Topic Starter

    and like this [​IMG]
  16. blshelby

    blshelby TS Rookie Topic Starter

    I bought the computer used--- I think it's about 5-7 years old maybe.
  17. blshelby

    blshelby TS Rookie Topic Starter

    Wait, I do have one of those rectangular (ports?) on the front of the computer--should I try it there?
  18. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yes I know that adaptor

    And I am fully aware of your issue, now

    Your Motherboard PS2 connection is faulty (and possibly the actual Motherboard in general, let alone the CPU and Ram)

    You could purchase a USB PCI Card to mount in your computer, giving you USB access.

    But I think it's time to throw the computer away and purchase a new (or used) computer (That has USB already)

    I cannot help you any further on this vintage computer
  19. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    The front USB is USB1.1
    It might not work (and it might :) )

    All new computers are USB2 (about 8 of them, minimum)
  20. blshelby

    blshelby TS Rookie Topic Starter

    Ok, thank you very much for all your help---guess I will shop around on Ebay.

    Thanks again!
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