Drive: Seagate External Hard Drive 1TB Separate Lock software bought, $45: Lockngo.exe - Keynesis Pro. OS: Vista Yesterday morning I used my External Hard Drive (trough lockngo.exe) for around 2 hours without any problems. After finishing, I locked the external hard drive. 12-13 hours later when I arrived home, I finished doing some school work and tried to access the external hard drive to make a back up of the file. I double clicked on lockngo.exe and typed in the password, it then displayed "Unlocking..." as usual but then another window popped saying: "F:\ is not accessible . The file or directory is corrupted and unreadable." Funny thing is, I then went to "Computer Management" and under "Disk Drives" it showed my external hard drive under Disk drives: "Seagate FreeAgent USB Device". I then right clicked it, went to Properties and it said "This device is working properly.". I installed the extra SeaGate manage software, did a few error checks etc and said that the external hard drive is working fine. After that, I went to "Disk Management" and it showed: Volume - Layout - Tupe - File System - Status ( F: ) - Simple - Basic - RAW - Healthy (Active, Primary Partition) What concerns me is the "RAW" part... what does it mean? Anything bad or is it just normal? Since I thought it's meant to say "NTFS"? So in the end I've got a HIGH feeling that the external hard drive itself is fine, what's causing all this problem is the Lockngo.exe. Due to this, I tried the following steps on trying to unlock the drive; > 1. Open this link > http://www.keynesis.com/store/index.shtml?demolink&idp=yes&fs=UNKNOWN > 2. At the page that will be opened in your browser find in the top right > corner the record: "Already Purchased ? Click here to redownload your > product." and click it > 3. Enter your registration e-mail and order number [removed order number -- Matthew]. > Click "Login" > 4. Follow the wizard and download full version for your disk to the root of > your drive C: > 5. Click "Start"->"Run...", enter "cmd" and click "Ok" > 6. In appeared window type: "C:\Lockngo.exe X:\", where X: - your locked > disk > 7. Enter your password and unlock disk. I did the above but another message then showed: "Error This program may be started only from a removable disk" Is there anything I can do to solve this problem? The external hard drive is not even 3 months old and I don't wish to use its warranty for a new one since I'll loose all my data. Thanks, Edilson.