You did not say but your logs indicate you did not run this? From my last post.
So go here:
http://www.adrive.com/public/97c4357...cd68a0107.htmlDownload to Desktop then double click it to extract it, then click OK to self extract.
Once extracted boot to Safe Mode.
But you did a excellent job on all else.
Even if you did it, do it again as it like MBAM and SAS take more than one run sometimes. As you still have issues.
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Norton is hard to remove fully and properly and can cause non apparent issues and performance issues until properly cleaned.
Norton removal tool (use this to cleanup after a normal uninstall or if it will not uninstall)
http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html
Then SymRegFix
ftp://ftp.symantec.com/public/english_us_canada/tutorials/SymRegFix.exe
To download using Internet Explorer. Click the following link to download the file:
SYMMSICLEANUP.reg (
ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SYMMSICLEANUP.reg)
Save the file to the Windows desktop.
To download using Firefox. Right-click the following link and then click Save Link As to download the file:
SYMMSICLEANUP.reg (
ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SYMMSICLEANUP.reg)
then
Use same instructions for IE or FF to get the below.
IE: MSIFIX.bat (
ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/MSIFIX.bat)
FF: MSIFIX.bat (
ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/MSIFIX.bat)
Download them all and then run each and you will mostly be cleat od Norton/Symantec.
Finally to finish cleaning Norton paste the text inside the box below to an open command prompt.
Code:
@echo off
cd\
attrib /s c:\norton*.* >"%USERPROFILE%"\Desktop\Norton.log
attrib -h -s -r /s c:\norton*.*
attrib /s c:\syman*.* >"%USERPROFILE%"\Desktop\symantec.log
attrib -h -s -r /s c:\syman*.*
del /f /q /s c:\norton*.*
del /f /q /s c:\syman*.*
exit
exit
Now look at the 2 new files on Desktop to see what was left on the HDD!
To get the rest D/L Regseeker
http://www.hoverdesk.net/freeware.htm
Click its find in registry and search for norton then symantec. Then a general Regseeker clean.
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When all above is finished do the below..
Download ComboFix
Get it here:
https://www.techspot.com/downloads/5587-combofix.html
Or here:
http://subs.geekstogo.com/ComboFix.exe
Double click combofix.exe follow the prompts.
Install Recovery Console if connected to the Internet!
When finished, it will open a log.
Attach the log and a new HJT log in your next reply.
Note: Do not click combofix's window while its running. That may cause it to stall.
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Download SDFix to Desktop.
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe
On Desktop run SDdFix It will run (install) then close.
Then reboot into Safe Mode
As the computer starts up, tap the F8 key several times.
On the Boot menu Choose Safe Mode.
Click thu all the prompts to get to desktop.
At Desktop
My Computer C: drive. Double-click to open.
Look for a folder called SD Fix. Double-click to enter SD Fix.
Double-click to RunThis.bat. Type Y to begin.
SD Fix does its job.
When prompted hit the enter key to restart the computer
Your computer will reboot.
On normal restart the Fixtool will run again and complete the removal process then say Finished,
Hit the Enter key to end the script and load your desktop icons.
Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
Attach the Report.txt file to your next post.
Then last a new HJT log!
Mike
