Search Results Hijacked, newbie needs major help

By afaquir
Nov 16, 2011
  1. Standard problem like a lot of other people.

    My search results have been hijacked. Not sure where I picked this up. Security essentials shows nothing after an hour and 40 minute full scan.

    Will follow instructions and willing to work with whomever to remove this annoying problem.

    I am good enough with computer to get into trouble, but not good enough to prevent stuff like this from happening.

    Thank you to whomever helps!
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Welcome to TechSpot! We can help find the culprit after seeing these logs: Is the search redirect the only problem? Is it all browsers, any search engine? Are there missing icons, desktop, files, etc.

    Please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

    NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

    When you have finished, leave the logs for review in your next reply .
    NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    • Please let me know if there is any change in the system.

    If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.

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