Everything looks good except for a few minor things. The main one being that you have loads of cookies and temp files stored on your computer. We need to delete all that junk and free up that space.
First
Remove bad HijackThis entries
- Run HijackThis
- Click on the System Scan Only button
- Put a check beside all of the items listed below (if present):
O9 - Extra button: BT - {14034BB3-7BCE-47AE-A056-C2177234B8EE} - http://www.bt.com (file missing) (HKCU)
O9 - Extra button: Homepage - {CABE248F-44CA-4C2E-8918-54A9BF46AFBF} - http://www.btopenworld.com/default (file missing) (HKCU)
- Close all open windows and browsers/email, etc...
- Click on the "Fix Checked" button
- When completed, close the application.
Next
Manually clear cache
- Open a folder window (for example, double-click My Computer).
- From the Explorer menu select Tools | Folder Options | View. Make sure that you have checked the box next to "Show hidden files and folders" and uncheck "Hide protected operating system files".
- Start Internet Explorer and click Tools | Internet Options | General tab | Settings | View Files.
- IE should have opened up a folder window, typically viewing a folder with the name of C:\Windows\Temporary Internet Files. Put your cursor in the Address area of the folder window and add the name \content.ie5 to the name, so in our example the Address bar would now read c:\Windows\Temporary Internet Files\content.ie5.
- You should see a series of folders with random eight-character names like ADOZMZS1. Delete each of these randomly named folders. You may get an error that some files are in use, this is normal if you are currently at a web site since those files are in the cache. Hold down the Shift key when deleting the files so they do not go to the Recycle Bin.
And Last
CCleaner
- Download from HERE
- Close all browsers.
- Run the programme and make sure all the boxes are ticked under the Windows and Applications tabs, Also check All Advanced tabs(except for the Old prefetch Data option, this should be unticked)
- Click the run cleaner button. Do this several times
- You can also click th registry icon then scan and fix broken entries ect.
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First
*Launch Norton, select Quarantine and delete/remove all
*While there, make sure any real time protection gets turned back on after removing from Quarantine
Next
Uninstall Combofix
* Click
START then
RUN
* Now type
Combofix /u in the runbox
* Make sure there's a space between Combofix and /u
* Then hit
Enter.
* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.
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Cleanup using OTMoveit2 by OldTimer
Now we can clear out the rest of the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if launched accidentally.
Download OTMoveIt2 by OldTimer
OTMoveIt2.exe and place it on your desktop.
1. Double click
OTMoveIt2.exe to launch it.
If using Vista Right-Click OTMoveIt and choose Run As Administrator
2. Click on the
CleanUp! button.
3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
4. Click
YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
* When finished exit out of OTMoveIt2
clear system restore points
This is a good time to clear your existing system restore points and establish a new clean restore point:
- Go to Start > All Programs > Accessories > System Tools > System Restore
- Select Create a restore point, and Ok it.
- Next, go to Start > Run and type in cleanmgr
- Select the More options tab
- Choose the option to clean up system restore and OK it.
This will remove all restore points except the new one you just created.
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Additional info for staying safe:
- Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online & their stand-alone antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources
- Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
- Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls
- Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
- Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
- Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
- Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware
- Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
here are some additional utilities that will enhance your safety
- IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
- MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
- Google Toolbar <= Get the free google toolbar to help stop pop up windows.
- Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software
