Serious Error Report and BSOD

[jason35125]

Serious error report
Hi all, hope we are all well?. New to this but need help....
My PC is being a pain in the butt: If I run AVG the computer seems to lock up.
Then I get the BSOD with the following text:
STOP: 0x0000000A (0x0000000F,0x000000F,0x00000000,0x804DAB1B)

Once I restart the damn thing, I recieve this in a dialogue box:

The system has recovered from a serious error.

A log of this error as been created
for more information about this error, click here (in blue)

BCCode: 10000000a BCP1:0000000F BCP2: 000000FF BCP3: 00000000 BCP4:804DAB1B OSVer:5_1_2600 SP:3_0 Product 256_1

I haven't got a clue what the hell this is??? Please can someone help me.....PLEASE!!

 

[kimsland]

Is it AVG Free?

Why not uninstall it
Then run the Remover Tool: http://www.avg.com/filedir/util/support/avgremover_en.exe
Then Restart

Then download and install Free Avira: http://www.free-av.com/
Update it, and run a full scan

 

[jason35125]

Do you recommend Avira??

 

[kimsland]

I recommend Free Avira, that's what I use

And if I'm allowed to help you with my experience and vast information gathered over many years of technical support and Malware removal, then yes I recommend it

 

[jason35125]

As stated, I am new to all this. And may I apolgise if I caused any upset asking you the last question. Obviously your experience is what I require to get my PC going properly again, I have unistalled AVG Free and run the AVG removal tool, Avira is at present running a scan as directed, all updates were done before running the scan. Thanks again, lets see how we do?

Jason

 

[kimsland]

No probs jase, just that I usually have a debate at this point with Why? And where do you base this info from? Blah blah blah. And so I just posted the above (not directly at you, just everyone )
Why can't a support person post info on their experience anywway? Note this is rhetorical

 

[jason35125]

no worries pal,

 

[jason35125]

I have run the AVIRA and found 2 viruses, it as removed/ healed these and I have deleted the file in which it was harbouring. at present things seem stable, but if it should run silly again, i will be straight back on here for more invaluable help.....cheers Jay

 

[kimsland]

but if it should run silly again, i will be straight back on here for more invaluable help

Impossible
Just for fun reply here a week from now to say its still working perfectly

 

[jason35125]

The ***** is at it again??

I was on here recently with a serious error report and the BSOD, I thought it had gone but now this arghhhhh!

BCCode:1000000d1
BCP1:00ACDE98
BCP2:0000006
BCP3:00000000
BCP4:ACDE978C
OSVer:5_1_2600
SP:3_0
Product:256_1

Please help..... upon the BSOD I recieve this:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Loads of other reccomendations about uninstalling drivers etc.....

Then this:

***STOP:0x000000D1(0x00ACDE98,0x00000006,0x00000000,0xACDE987c)

What is it? No virus found on AVIRA Virus scan.
Help welcomed big lots.

 

[kimsland]

Read: All about Minidumps and attaching them

Please check: Start-> Run-> C:\Windows\Minidump
For any Minidumps to Attach

 

[jason35125]

minidump?

Hello again kimsland,

You said I would be back lol.

I have found the file containg the minidumps, how do i attach them (bit brain dead lol)

Jason

 

[jason35125]

minidump file?

I have 12 of them in total, its been happening a while now, attached is the most recent....
thanks again

Jason

 

[kimsland]

Sorry I had to do a Restart

Now, just click on the Reply button
Then click on this button >

in the Reply post toolbar
Then browse to C:\Windows\Minidump folder
DoubleClick on the latest Minidump file
Then Upload it
Then close the Manage Attachments Window
Then Submit Reply

Note: You also need to write some text in the reply window too

EDIT
Oh you did it

 

[kimsland]

Hello ?


I think you are infected with Malware

Please run through this guide: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

If you want to post the logs you will need to create a New Topic in the Virus and Malware Removal forum




Edit:

The file reported as faulty is: Wireless Network Adapter Service;c:\windows\system32\DRIVERS\WN6201.sys
Please update your network drivers too

 

[jason35125]

thanks pal, hope this helps arghhhh!!!!

Jason