Serious Error

[greg2008]

I've a problem with my new PC. While playing games sometimes image freezes and sound like 'slutters'. Sometimes it hepls to press Ctrl+Alt+Del and then switch back to game, but sometimes it freezes for good and i get Seriuos Error message after rebooting. Could please help me whis this. Minidumps added.

 

[Route44]

Does this issue occur outside of gaming? nv4_disp.dll was cited and this is an Nvidia display driver. Update your graphic drivers and let us know if that helps.

 

[greg2008]

No, just when playing games. Interestingly i played through Call of Duty 4 single player campaign without problems, they strarted only in multiplayer. They occured repeatedly also in older games such as Thief 3. Will try new drivers. Thanks.

 

[greg2008]

Well I installed the latest NVidia drivers and it didn't help. Any idea what could it be?

 

[Route44]

It would be helpful if you could list your specs in your profile including your OS. I'd like to take a look at what hardware you are running.

 

[greg2008]

Did that. Thank you for your time Route44. I very much appreciate it!

I'm coming to believe the problem might be connected to the sound device because sometimes sound like "stutters" (i.e. repeats) for a moment while video keeps running ok. And when system freezes game scenes are not always complex enough to overload videocard.

 

[Route44]

I would then try updating your chipset drivers from ASUS including your onboard sound. Sometimes that is all it takes.

 

[greg2008]

I installed latest drivers for sound device and it did not help either. Can those minidump files give any hint?

 

[Route44]

Try rolling back your video card drivers; that sometimes works. The minidumps cited nv4_disp.dll which is a graphics driver.

Also, when you updated your drivers did you clean out all the old graphics drivers before installing the new ones?

 

[greg2008]

Try rolling back your video card drivers; that sometimes works. The minidumps cited nv4_disp.dll which is a graphics driver.

Also, when you updated your drivers did you clean out all the old graphics drivers before installing the new ones?

Yes I did. About rolling back... Do you mean I should install some really old drivers or just previous version? I got problems with exactly previous one, then I installed the latest and it did not help.

 

[Route44]

I went back and re-checked your minidumps. The same graphics driver was listed and this error: 0xEA: THREAD_STUCK_IN_DEVICE_DRIVER

A device driver problem has caused the system to pause indefinitely (hang). Typically, this is caused by a display driver waiting for the video hardware to enter an idle state. This might indicate a hardware problem with the video adapter, or a faulty video driver.

It could be your video card itself as a hardware issue. In other words, it could be you card itself.