Hello,
I am trying to help out a friend with her virus and malware issues. This seems like a tought one to get rid of. I resolved her malware and virus problem the last time. Apparently she let one of her friends connect his external hdd that was infested. I tried everything Norton 360, AVG, Malwarebytes, Super antispyware, spybot, and spyware doctor. None of them work 100%. AVG was able to get rid of most of her problems. I then tried spybot and will not open. Malwarebytes same result. Then I finally tried super antispyware but it kept on crashing. I ran a scan with Dr Web and it found the Trojans "Trojan.Fakealert.4550 and Trojan.Packed.365". Is there anything else I can do? I am running out of options. I am looking at just reinstalling XP.
Thanks
I am trying to help out a friend with her virus and malware issues. This seems like a tought one to get rid of. I resolved her malware and virus problem the last time. Apparently she let one of her friends connect his external hdd that was infested. I tried everything Norton 360, AVG, Malwarebytes, Super antispyware, spybot, and spyware doctor. None of them work 100%. AVG was able to get rid of most of her problems. I then tried spybot and will not open. Malwarebytes same result. Then I finally tried super antispyware but it kept on crashing. I ran a scan with Dr Web and it found the Trojans "Trojan.Fakealert.4550 and Trojan.Packed.365". Is there anything else I can do? I am running out of options. I am looking at just reinstalling XP.
Thanks