Serious system fault - computer reboots

[dapWerewolf]

Hi, as you can see from the title of the thread, my computer has been rebooting on its own for no reason. At first I thought it was just when I burn dvds but as it turns out this is not the case. I'm not tech-minded so please have patience with me, from reading other threads and troubleshooting issues I hope I can provide all the information necessary. After the reboot Windows warns me that it has encountered a serious system error. This is the information I can give you from my Event Viewer, and I have also saved and attached the .dmp file for the last time this happened:

Category (102)
Event ID: 1003

Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 024c0017, parameter4 8472ada8

0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 63303030
0020: 50202032 6d617261 72657465 30302073
0030: 30303030 202c3730 30303030 34646330
0040: 3230202c 30306334 202c3731 32373438
0050: 38616461

I only reformatted this pc about 3 weeks ago and I hope to not have to do it again. Also, if this is a driver issue or something similar, reformatting may not solve the problem if I install the same apps. I do do a lot of downloading from the net but I doubt this is a trojan or virus, though you never know. This pc is linked to a local Linux server which we use instead of a router, but the networking program has been written by a software specialist and I know nothing about it except for how to open and close ports (we don't even have a monitor or keyboard hooked up to it), but we've been using this system for a couple years with no problems. I hope someone hear my cry for help and comes to my rescue.

Thanks,
dap

 

[peterdiva]

See if you can update your sound card drivers. Sound card drivers are known to crash with bugcheck C2 (especially Creative).

BugCheck C2, {7, cd4, 24c0017, 8472ada8}
Probably caused by : e10kx2k.sys ( e10kx2k+dd26 )
Image name: e10kx2k.sys Timestamp: Mon Nov 05 13:02:30 2001 (3BE60F56) <-- 2001!

 

[dapWerewolf]

ok thanks, will see if there are new drivers and let you know if that helps
(found SBAX_PCDRVBETA_US_2_18_000.exe, will go install it now)

 

[dapWerewolf]

Unfortunately my pc rebooted while i was installing the driver :dead:
I'm going to try again, but just wanted to post the details of the error this time, I don't know if anything would be different but I can't make heads or tails of it.

This is what the screen which came up said, telling me that my pc has recovered from a serious fault:
Error signature
BCCode : 1000007e BCP1 : C0000005 BCP2 : F6D1B3F9 BCP3 : F7CAE5F0
BCP4 : F7CAE2EC OSVer : 5_1_2600 SP : 2_0 Product : 256_1

It also gave me the location of the .dmp file, but it's not there (??)

From Event Viewer:
Category (102)
Event ID: 1003
Error code 1000007e, parameter1 c0000005, parameter2 f6d1b3f9, parameter3 f7cae5f0, parameter4 f7cae2ec.

0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 37303030
0020: 50202065 6d617261 72657465 30632073
0030: 30303030 202c3530 31643666 39663362
0040: 3766202c 35656163 202c3066 61633766
0050: 63653265

Will try installing the driver again

 

[dapWerewolf]

Well I've installed the driver, so far so good, but the comp doesn't exactly reboot on command so I'll have to check it out for a while. Thanks so much, I hope this solves it

 

[dapWerewolf]

Been close to a week now and no crashes, thanks so much