Seriously, what about a dog?

[Carderius]

So I've succumbed to the almighty power of whataboutadog and adoginhispen and whataboutarabit trying to take over my history... Well not anymore! I've downloaded HijackThis, AdAware, and already have McAfee, could anyone possibly help me on how to destroy this evil menace once and for all? I've read the other threads, and concluded that I'm supposed to start my own in order to get help. Thanks in advance to anyone who can!

P.S. - first post!

I've gone ahead and run the FindAWF Option #1 and created a HJT log. They're attached below.

 

[howard_hopkinso]

Hello and welcome to Techspot.

Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

If after reading the above, you wish to clean your system, do the following.

Right click on this link DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

Double-click FindAWF.exe to start the tool. Then, do the following
Select "option #2 - Restore files from bak folders" by typing 2 and press Enter .
A text file will open up. Please copy/paste the following text from the quote box (all except the word QUOTE) into the text file.

"C:\Program Files\Apoint\bak\Apoint.exe"


"C:\Program Files\iTunes\bak\iTunesHelper.exe"


"C:\Program Files\QuickTime\bak\qttask.exe"


"C:\WINDOWS\system32\bak\ctfmon.exe"


"C:\WINDOWS\system32\bak\hkcmd.exe"


"C:\WINDOWS\system32\bak\igfxtray.exe"


"C:\WINDOWS\system32\bak\LVCOMSX.EXE"


"C:\Program Files\AccessManager\Client\bak\AccessMgr.exe"


"C:\Program Files\CyberLink\PowerDVD\bak\DVDLauncher.exe"


"C:\Program Files\HP\HP Software Update\bak\HPWuSchd2.exe"


"C:\Program Files\Real\RealPlayer\bak\channels.xml"


"C:\Program Files\Real\RealPlayer\bak\RealPlay.exe"


"C:\Program Files\Skype\Phone\bak\Skype.exe"


"C:\WINDOWS\system32\dla\bak\tfswctrl.exe"


"C:\Program Files\Adobe\Reader 8.0\Reader\bak\Reader_sl.exe"


"C:\Program Files\Common Files\Sonic\Update Manager\bak\sgtray.exe"


"C:\Program Files\Intel\Wireless\Bin\bak\ifrmewrk.exe"


"C:\Program Files\Intel\Wireless\Bin\bak\ZCfgSvc.exe"


"C:\Program Files\Java\jre1.6.0_01\bin\bak\jusched.exe"


"C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\bak\apdproxy.exe"

Close the .txt file and click Yes to save the changes.
When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt in your next reply as an attachment.

Regards Howard :wave: :wave:

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

Here's what I got when I ran option #2:

 

[howard_hopkinso]

Please double-click the FindAWF icon once again
This time we are going to remove some folders.


Use the following option: Press 3 then Enter to remove bak folders


A text file opens called: folders.txt
Click below the line and paste the following list of folders to be removed:

C:\Program Files\Apoint\bak


C:\Program Files\iTunes\bak


C:\Program Files\QuickTime\bak


C:\WINDOWS\system32\bak


C:\Program Files\AccessManager\Client\bak


C:\Program Files\CyberLink\PowerDVD\bak


C:\Program Files\HP\HP Software Update\bak


C:\Program Files\Real\RealPlayer\bak


C:\Program Files\Skype\Phone\bak


C:\WINDOWS\system32\dla\bak


C:\Program Files\Adobe\Reader 8.0\Reader\bak


C:\Program Files\Common Files\Sonic\Update Manager\bak


C:\Program Files\Intel\Wireless\Bin\bak


C:\Program Files\Java\jre1.6.0_01\bin\bak


C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\bak

Next, close and click Yes to save the changes.

When done with the above, FindAWF automatically runs a new scan and opens a new log that you need to post.
Please provide the new FindAWF log

Regards Howard

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

Here's what I got after running option #3:

 

[howard_hopkinso]

There`s still a couple of bak files to deal with.

Double-click FindAWF.exe to start the tool. Then, do the following
Select "option #2 - Restore files from bak folders" by typing 2 and press Enter .
A text file will open up. Please copy/paste the following text from the quote box (all except the word QUOTE) into the text file.

"C:\WINDOWS\system32\bak\hkcmd.exe"
"C:\WINDOWS\system32\bak\igfxtray.exe"

Close the .txt file and click Yes to save the changes.
When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt in your next reply as an attachment.

Regards Howard

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

Here's what I have after running option #2 again:

 

[howard_hopkinso]

Please double-click the FindAWF icon once again
This time we are going to remove some folders.


Use the following option: Press 3 then Enter to remove bak folders


A text file opens called: folders.txt
Click below the line and paste the following list of folders to be removed:

C:\WINDOWS\system32\bak

Next, close and click Yes to save the changes.

When done with the above, FindAWF automatically runs a new scan and opens a new log that you need to post.
Please provide the new FindAWF log

Regards Howard

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

Here's what I have after running option #3 again:

 

[howard_hopkinso]

Ok, we`re going to have to delete them manually.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

igfxtray.exe
hkcmd.exe

Close task manager.

Locate and delete the following bold files and/or directories(if there).

C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\bak<Delete the entire folder.

Reboot into normal mode and rehide your protected OS files.

Please download FindAWF to your Desktop.
Double-click FindAWF.exe to start the tool.
Select "option #1 - Scan for bak folders" by typing 1 and press Enter
When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt as an attachment.

Also, please post a fresh HJT log.

Regards Howard

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

I've successfully deleted the three files mentioned, and below are the two logs requested.

 

[howard_hopkinso]

Your awf.txt is now clean.

Now, in the interests of making sure your system is clean, please do the following.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

Also, let me know the results of the Panda Antirootkit scan.

Regards Howard

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

I got all the way to step 10, and when I attempted to run SmitFraudFix, this happened.

 

[howard_hopkinso]

Some AV programmes flag Smitfaudfix/Reboot.exe as a virus. This is definitely a false positive and you should tell your AV programme to allow it.

Regards Howard

 

[Carderius]

How do I go about changing those settings? I use McAfee.

 

[howard_hopkinso]

To tell you the truth, I`m not sure. Your McAfee documentation should tell you how to do that.

If you can`t figure it out, just skip SmitFraud fix for now.

Regards Howard

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

Panda came back completely clean. Attached are the three files you requested.

 

[howard_hopkinso]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

viewpoint
viewpoint manager
viewpoint toolbar

Close control panel.

Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

Viewpoint Manager Service

Close the services window.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

ViewpointService.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://delphi.tac-americas.com/

O16 - DPF: {BA11E984-66D3-11D3-9196-006008105FA5} (SDClientHelper Class) - https://solweb.tac-americas.com/solweb/SDClientTools.cab

Fix all 017 entries, only if you don`t recognise the domain.

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\Viewpoint<Delete the entire folder.

Reboot into normal mode and rehide your protected OS files.

Post a fresh HJT log and let me know if you`re having any problems.

Regards Howard

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

All things done, here's the log.

 

[howard_hopkinso]

That`s clean.

Turn off system restore.(XP/ME only) See how HERE.

Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of Carderius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Carderius]

Done and done. You're a life saver! Thank you so much for all your help, I deeply and truly appreciate it. Now is there anything I can do to avoid this situation in the future?

 

[howard_hopkinso]

Take a look at this thread HERE, it`ll show you how you can keep your system more secure.

Regards Howard

This thread is now closed: If you need this thread unlocking, please pm a moderator with a link to the thread.

Only the original thread starter can do this. Anyone else, will be ignored.