I'm using IE6, with an XP Home Operating system. Everything was running smoothly until I installed XP Service Pack 2. Then when I logged back on, and went on the Internet, opening web pages and doing my usual on-line stuff, I discovered that when I closed ONE window -- ALL my windows got blown away and I got the Grey Box that said "Internet Explorer has encountered a problem....and must close" I "Remove"d XP2, and that didn't help. I then did a Recovery to just before I installed SP2 (there were no earlier Recovery points available), and THAT still didn't help. Then I had to reinstall my McAfee Virus Scan10, because it had been corrupted. But even now, with (supposedly) all of the Service Pack2 Removed, I still have the same problem when I close one window on the 'Net-- if I close ONE Web page when I am on line, ALL the web pages still get blown away and I still keep getting that Grey Box "Internet Explorer has Encountered a Problem" message. Now, all I can do is REDUCE each web page as I am thru working on it. Bummer What can I do? There has to be a solution to this -- my Internet Explorer was working just Fine, until I installed Service Pack2.