Hi, Need your help to say the least...I have the same symptoms as this thread "techspot.com/vb/topic124251.html" from back in March: -Cant paste or drag and drop. -IE7 wont open - uninstalled - ie6 works except to microsoft sites including update. -Services are off and locked down - cant manually start or get a properties page. including Security Center, AutoUpdates, Crypto, RPC. -Symantec Sysworks disabled and wont start. -MalwareBytes wont run for same error as other thread. I did not see a resolution for the other thread. I have loaded KCleaner but hesitate to proceed with out your guidance. Also unfamilier with HijackThis. OS is XPsp2. Your help would be greatly appreciated. My thanks.