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Shared Folder Crashes Programs

By Poseidon
Jul 30, 2007
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  1. So, whenever I try to access the folder C:\Documents and Settings\Owner.ANDREW\Shared the program I am trying to access the folder in experiences an error and needs to close. If I try to access the folder in Windows Explorer, after that closes, Dr Watson Postmortem Debugger also encounters an error and closes.

    So far I have scanned my computer for viruses and spyware. While anything that tries to scan that folder fails, the rest of my system is clean.
    I have tried to access the folder in safe mode, which doesn't work.
    I have tried to delete the contents with Command Prompt. That does not work.
    I also tried that in Safe Mode with DOS which also does not work.

    Tech Support had me try System Restore, which for some reason won't work.
    They also had me try to repair Windows. All that did was give me the choice of Media Center Edition or XP Professional Setup on startup.

    Currently running Windows XP Media Center Edition.
  2. BlameCanada

    BlameCanada TS Rookie Posts: 356

    Two things -

    1.Does it have video files in it ?

    If so,go to Start/Run/and paste in - regsvr32 /u shmedia.dll then click OK.

    That stops Windows trying to create thumbnail previews.Something that has

    crashed Explorer since time began.


    2.
    Just for peace of mind and troubleshooting,go HERE follow the instructions,

    and post the relevant logs,in the Security forum.We can then exclude any problems outside the folder.
  3. Poseidon

    Poseidon TS Rookie Topic Starter

    Tried 1, that did not work.
  4. Poseidon

    Poseidon TS Rookie Topic Starter

    Logs have been posted.
  5. Poseidon

    Poseidon TS Rookie Topic Starter

    I have finished cleaning my system and I know have access to the folder.

    So my issue is solved.
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