So, whenever I try to access the folder C:\Documents and Settings\Owner.ANDREW\Shared the program I am trying to access the folder in experiences an error and needs to close. If I try to access the folder in Windows Explorer, after that closes, Dr Watson Postmortem Debugger also encounters an error and closes. So far I have scanned my computer for viruses and spyware. While anything that tries to scan that folder fails, the rest of my system is clean. I have tried to access the folder in safe mode, which doesn't work. I have tried to delete the contents with Command Prompt. That does not work. I also tried that in Safe Mode with DOS which also does not work. Tech Support had me try System Restore, which for some reason won't work. They also had me try to repair Windows. All that did was give me the choice of Media Center Edition or XP Professional Setup on startup. Currently running Windows XP Media Center Edition.