my computer crashed and i pressed F10 on keyboard to reinstall, now when i try to shutdown it freezes up and wont shutdown,it will logoff fine but to shutdown and restart no way. i tryied shutting down with task manager but it will get to the blue screen then freeze. i had to install mozilla firefox for my facebook page, and i still got IE7 to. and when im in facebook about 10 mins i get a failure to connect to pop up and i try to restart. but when im in any other page i can play my games or check e-mail all day long and i dont get failure to connect.