Sims 2 double deluxe

By jadedshadow
Dec 13, 2009
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  1. when i start to install it'll start up and begin to install untill it get's to 2% and a message pops up that says
    A problem occurred when trying to transfer the file 'E:\support\EAHelp\en-us\WebHelp_Skin_Files\XP_SILVER\ealogo.GIF' from the media.
    what can i do about this???
  2. mailpup

    mailpup TS Special Forces Posts: 8,276   +176

    Try cleaning the CD in case there is something like grease, dust, dirt or something on it.
  3. jadedshadow

    jadedshadow Newcomer, in training Topic Starter

    i have tried cleaning the cd and i'm still getting the same thing. the disc is not scratched is there anything else?
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