I have a problem not listed. I installed the sims 2 double deluxe about three months ago, decided to buy apartment life recently, and have been playing it for like two weeks. Yesterday my sims game stopped working properly. It would take forever to load when I would try to continue my game, and when it finally loaded, the menu wouldn't show up and my sims would just stand there frozen. And it would allow you tell them what to do and move around the screen but they would just stand there, and all you could hear is the sound effects of the birds in the background. After I got annoyed with trying everything I could, I uninstalled it. When I tried to reinstall it, it gets to about 2% and then something pops up and says "A problem occurred when trying to transfer the file 'E:\support\EA\Help\Cz\Crash_Issues2.htm' from the media. Do you want to retry to copy the file, or cancel the installation?" I'm thinking what the problem might be is I downloaded something off of exchange on the website and it must've been bad or something. But I figured if I deleted all of the files and uninstalled it and everything it would've went away. Everything else on my computer works just fine so I'm sure I have no viruses. I might just have to buy the game again, maybe it's corrupt? I don't know, but I'd appreciate some help haha.