Sims Complete Collection installation troubles

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I put in disk one of "The Sims: Complete Collection", click the button that says install, and nothing happens. Ok, so I click again. Nothing. I don't know why this happens or how to fix it. If anyone does please tell me by responding to this thread. Thank you.
 
Hi

is it an original disk, or a copy, does it appear damaged or scratched in anyway.

You could try copying the disk to a folder on the hard drive and running the setup from there.
 
Hi


use windows explorer

put the disk in and browse to it and then copy the files to a folder on the hard drive
 
Ok I did that but now when I start it, I click install and it says "Please insert disk 1" but it's already in the computer. What now?
 
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