I am frustrated, no doubt mainly because I am not very computer illiterate at 68 years old lady, my brain just won't take me as far as I need it to go.
I like to play a lot of downlaod games from big fish website.
I play download games from the Big Fish Site. A couple times now when I attempt the download & installation, I get "Access Violation" error.
When I went to trouble shooting about this it gave me this inormation...............
Check your video card
To determine whether your computer's current video card supports Open GL and the latest version of DirectX, you'll need to know the date it was created. Even if you have a brand new computer, your video card could have been made a few years ago and may have outdated drivers. Please follow the steps below:
1. Create a dxdiag report:
Windows XP users:
a) Click the Start button and select Run.
b) Type dxdiag into the text box and click OK.
2. Once the Direct X Diagnostic Tool (dxdiag) is open, click Save All Information and save this report to your desktop.
I did this and this was the result................(sorry if more info here than needed)
System Information
------------------
Time of this report: 9/12/2008, 23:20:37
Machine name: COMPUTER
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 1.60GHz
Memory: 448MB RAM
Page File: 389MB used, 668MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: SiS 650_651_M650_M652_740
Manufacturer: SiS
Chip type: SiS 650
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6325&SUBSYS_63251039&REV_00
Display Memory: 64.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: SiSGRV.dll
Driver Version: 6.14.0010.3730 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/9/2006 20:30:40, 1868800 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: sisgrp.sys
Mini VDD Date: 3/9/2006 20:26:14, 245248 bytes
Device Identifier: {D7B71ED9-2065-11CF-1B7D-2F43A1C2CB35}
Vendor ID: 0x1039
Device ID: 0x6325
SubSys ID: 0x63251039
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_D ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not runThere was a lot more on sound devices ect but I think this is the info I would need to supply.
Well I went to SIS website (which is the video card manufacturer?) but this is where I get lost. I don't have a clue what to do from here. There are so many downloads there for video card driver updates, I'm at a loss.
I did go and update direct X but I think I already had the updated version.
Can anybody help me????? I have probably included way too much info but if more is needed just let me know. Laymans terms please, need step by step procedure as I am not computer literate. There seems to be so many drivers to download and I just don't know which is the right one? Thank you so much to anyone with any suggestions.
I like to play a lot of downlaod games from big fish website.
I play download games from the Big Fish Site. A couple times now when I attempt the download & installation, I get "Access Violation" error.
When I went to trouble shooting about this it gave me this inormation...............
Check your video card
To determine whether your computer's current video card supports Open GL and the latest version of DirectX, you'll need to know the date it was created. Even if you have a brand new computer, your video card could have been made a few years ago and may have outdated drivers. Please follow the steps below:
1. Create a dxdiag report:
Windows XP users:
a) Click the Start button and select Run.
b) Type dxdiag into the text box and click OK.
2. Once the Direct X Diagnostic Tool (dxdiag) is open, click Save All Information and save this report to your desktop.
I did this and this was the result................(sorry if more info here than needed)
System Information
------------------
Time of this report: 9/12/2008, 23:20:37
Machine name: COMPUTER
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 1.60GHz
Memory: 448MB RAM
Page File: 389MB used, 668MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: SiS 650_651_M650_M652_740
Manufacturer: SiS
Chip type: SiS 650
DAC type: Internal
Device Key: Enum\PCI\VEN_1039&DEV_6325&SUBSYS_63251039&REV_00
Display Memory: 64.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: SiSGRV.dll
Driver Version: 6.14.0010.3730 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/9/2006 20:30:40, 1868800 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: sisgrp.sys
Mini VDD Date: 3/9/2006 20:26:14, 245248 bytes
Device Identifier: {D7B71ED9-2065-11CF-1B7D-2F43A1C2CB35}
Vendor ID: 0x1039
Device ID: 0x6325
SubSys ID: 0x63251039
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_D ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not runThere was a lot more on sound devices ect but I think this is the info I would need to supply.
Well I went to SIS website (which is the video card manufacturer?) but this is where I get lost. I don't have a clue what to do from here. There are so many downloads there for video card driver updates, I'm at a loss.
I did go and update direct X but I think I already had the updated version.
Can anybody help me????? I have probably included way too much info but if more is needed just let me know. Laymans terms please, need step by step procedure as I am not computer literate. There seems to be so many drivers to download and I just don't know which is the right one? Thank you so much to anyone with any suggestions.
