Hello there,

I am having consistent shut down and slowing down problems. I have ran the 8 step program yet continue to have these problems, here are are my logs.

Thanks in advance.

Can somebody help please?

It appears that updating MBAM & SAS should be done. Definitions are updated several times daily.

You were not clear if you followed the message in the MBAM log regarding "reboot".

So with the updates in hand, let's repeat the scans. The step for file deletion will inform us if the infection is protecting itself in some fashion.

Restart the computer.

Scan with HJT; tick the following; click Fix; re-scan; save log; exit

Scan with MBAM, inspect the log for “Delete on reboot”; record filenames with that designation.

Restart the computer.

File deletion - Instructions for FileAssassin
Start MBAM - don't scan
> Select tab > More Tools > click >Run Tool
> “File Name” > Type or paste “ c:\windows\system32 “ into the box > click open.
> select file from the list (see below) > click open > confirm choice
Repeat for other files

Scan with MBAM & SAS & HJT

Post logs. Report progress & state the current symptoms.

Crashes & reboots may be due to corrupted drivers, and not a immediate action of the infection.

Thanks for the response Rf6647, I followed the steps that you asked me to and have posted fresh logs. The symptoms are that the computer will sometimes just randomly lockup and and is continuously doing disc checks. As well as the internet has been running sluggish the last few days. Yesterday the screen kept "flickering" as well, but that has seemed to stop. And I guess you can't really call this an infection problem but I have a lot more processes running then I used to. I am running about 34-36 on a regular basis rather than the 22-24 I used to be at a while back.

Anyways, thanks for the help so far and I'm waiting for your update on the situation.

Thank you for repeating the scans. They indicate the infection has been cleaned. I am FireFox illiterate, and cookies are ordinarily ignored. The SAS log cleans out cookies for a profile with a strange-sounding name. Post back if you feel it should be pursued.

This frees you to post a thread about 'crashes & reboots'. In that description indicate you took steps removing the infection here. Another post may have been withdrawn in favor of pursuing this thread. I recall a symptom involving 'pagefile'. Others have good insight for these problems. I can only relate that running 'chkdsk' from the installation CD (command console) helped for a recent crash of my laptop, with a symptom it had lost its OS. Preceding this was a report of the 'pagefile size' & 'chdsk' on restart. That installation CD has miraculous powers, I guess.

Error reports in the events logs may inform what is frequently occuring. Often this substitutes for the minidump. If using the clipboard from the events viewer, trim off the data portion since the text portion is sufficient. Only one of each type of event is needed for analysis.

Bobbye, thanks for the assist. I wish I could develop a technique to capture sticky quotes such as yours. Thus far, recording links & pasting these into a text file still taxes my brain. I believe that Simplelies will pursue the 'computer crashing' aspect of this problem equipped to trim the data for the sake of brevity.

I've been to those screenshots before and I just now realize that opening any of them links to the graphics immediately preceding or following. It is interesting that FF organizes cookies better than IE with the use of profiles.