Hi... I've encountered problem as well, and the blue screen error was: Stop: 0x0000007E (0xC0000005, 0xEEB048DB, 0xEC663AA3, 0xEC6637A8) snp2sxp.sys - Address EEB048DB base at EEAFE000 Datestamp 449756C1 Even after installing Service Pack 2's fix (KB900485) and restarted, the same thing happened. Whenever i opened 'Amcap', the blue screen appeared. Please help me out as i'm really frustrated and had been looking for solution but to no avail. Thanks in advance.