I am posting this after reaching the point of frustration and having spent 2 days trying to find a solution. I have a Sony VAIO VGN-FZ140E Laptop and after doing a fresh XP Pro SP3 install can't get the camera to work. The chipset is Intel(R) GM965 Express Chipset. I have tried 1) Installing SODOTH-12946300-US.EXE (Version : 1.1.07.04020, Last Modified :05/14/2007) - Problem remained 2) Downloading and installing the Camera Driver from Code: ftp://ftp.vaio-link.com/pub/OS/XPDOWNGRADE/FZ19/DRIVERS/ but the problem remains When I click on the USB Video Device in Windows Explorer I get the message Video Preview Failure Creation of the video preview failed. Please check the device connection and make sure that the device is not being used by another application or user. In Windows Explorer, when I right click on the USB Video Device and from the resulting dialog box, I click on Diagnostics, I get the following message Your imaging device successfully completed the diagnostic test. Can someone help me please.