When I start my laptop up, the screen goes black and all you can see is the cursor. Everything seems fine up until that point. I've tried running Safe Mode to see if it did anything and it does the same thing. I have virus protection. I forget what it's called though ... I've never had any problems with this laptop, and it's only a year old. P.S. I don't have any software. What are my options? Do I HAVE to take it in to a computer repair shop? Or is there something that I could do myself? I'm somewhat computer savvy. HELP! I really miss my computer!