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Sound gets stuck or skips

By JAM 71
Mar 19, 2008
  1. I have an abit motherboard with realtekbuilt in audio and logitech z-5300 speakers. My problem is that my sound would get stuck or hesitate very now and then. I tried downloading different drivers and nothing fixed the problem. So I thought well maybe on board audio is cheap so I bought a Sound Blaster Fatality. I disabled the realtek drivers and updated the sound blaster drivers and here's where I'm stuck. The welcome screen sound skips and doesn't play smooth. I have not found any other problems but its still annoying that it doesn't work 100%. Please give me your suggestions.
     
  2. turbo1

    turbo1 TS Maniac Posts: 353

    just to make it clear,did you disabled the on-board sound in your
    device manager or in BIOS?
     
  3. JAM 71

    JAM 71 TS Rookie Topic Starter

    in the device manager
     
  4. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Have a look at the resources for the SB card - note the IRQ. Then have a look at the IRQ allocations in the device manager > view resource by type > IRQ line and see if there is anything sharing the IRQ. Windows is not that clever at doing this so if there is anything you could try changing the IRQ settings on either device - you may not be allowed to but it is worth a try.
     
  5. turbo1

    turbo1 TS Maniac Posts: 353

    Go to your BIOS & disable your on-board sound.
    save the settings & exit.
     
  6. JAM 71

    JAM 71 TS Rookie Topic Starter

    just disabled it in the bios and it still skips
     
  7. turbo1

    turbo1 TS Maniac Posts: 353

    do you have any other PCI device attached next to your PCI sound card?
    ie : NIC card
     
  8. JAM 71

    JAM 71 TS Rookie Topic Starter

    my sb and one of my ethernet jacks share the same IRQ. It states at the bottom that there are no conflicts and I can not find a way to change it.
     
  9. JAM 71

    JAM 71 TS Rookie Topic Starter

    I do not have anything the the PCI slots other that my sb and video card but they are not right next to each other
     
  10. turbo1

    turbo1 TS Maniac Posts: 353

    try the sound card to another PCI slot.

    but before you remove it,un-install first the driver
    then shut down your machine & transfer the card.

    when windows load,install the driver manually.

    also,if you have any over-clocking,tune them into normal mode.

    BTW,what windows OS are you running?

    please run a dxdiag report & attach the file to your next post.
     
  11. kirock

    kirock TS Rookie Posts: 1,221

    How much RAM do you have?
     
  12. JAM 71

    JAM 71 TS Rookie Topic Starter

    ok did what you said and get the same result. I'm running XP Home Edition and I'm attaching my dxdiag report. View attachment 29973
     
  13. JAM 71

    JAM 71 TS Rookie Topic Starter

    I'm running 4 GB of RAM although the computer only recognizes 3.25 GB. I was told that that's all XP would recognize. Don't know if that's accuatre or not but that's what two people told me.
     
  14. turbo1

    turbo1 TS Maniac Posts: 353

    your sound devices looks fine.

    have you done updating your windows lately?
    if not,please do so.

    also download & save Ccleaner from the link below:

    http://www.filehippo.com/download_ccleaner/

    install & run Ccleaner & registry,click scan for issues & fix selected issues,
    (please ensure everything is marked with check).the program will ask you
    "do you want to backup changes to the registry?" click Yes.

    before you reboot your machine,please limit your start up programs.
    reboot your machine & try if it fixed the issue.
     
  15. JAM 71

    JAM 71 TS Rookie Topic Starter

    Yes windows is updated. I ran the cleaner and closed just about all start up programs as you suggested and the problem is still there. I think this is something I'll just have to live with. It will bug me till the the end but I think we're exhausting our options. I called creative and logitech for ideas but there were of no help.
     
  16. turbo1

    turbo1 TS Maniac Posts: 353

    well,let's just hope that it would be healed through windows automatic updates
    (sometimes work).and you may want to change your windows log-on sound/theme. :)
     
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