Sound isn't working

By Robertas
Jul 31, 2008
Topic Status:
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  1. Hello,I got a new computer and for some reason the sound isnt working.On the other computer the speakers work.

    I used the aida32 program to see my chipset and main card but is somehow says unknown.I use windows XP proffesional.

    Oh and when I use device manager I see a yellow ! on multimedia audio controllers.
  2. CCT

    CCT Newcomer, in training Posts: 3,556

    Dandy.

    Did you get disks with the comp?

    Do you know the make and model of the comp?
  3. OpTiMuSpRiMe

    OpTiMuSpRiMe Newcomer, in training Posts: 211

    the exclamation point means that there is an issue with the device..more than likely you need to install the audio drivers from the disk that came with the system or from the manufacturers website.. CCT is right to better assist in this issue it would be a good idea to post system specs and make and model of the computer if bought retail.
  4. Robertas

    Robertas Newcomer, in training Topic Starter

    No I didnt get any disks with the comp.
  5. Robertas

    Robertas Newcomer, in training Topic Starter

    Okay heres my main card
    Asus P5LD2 SE (3 PCI, 2 PCI-E x1, 1 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN)
    Main cards chip
    Intel Lakeport i945P
    Sound card
    Creative EMU10K1 SB Live! Audio Processor

    Anything else?
  6. CCT

    CCT Newcomer, in training Posts: 3,556

  7. Robertas

    Robertas Newcomer, in training Topic Starter

    And what should I do when I open the link,download something from there?Drivers or something?
  8. CCT

    CCT Newcomer, in training Posts: 3,556

    Chipset and audio. Install the chipset then audio. Download each to a NEW Desktop folder named so you can remember them and later copy them to a cd.
  9. Robertas

    Robertas Newcomer, in training Topic Starter

    And which audio should I download,Because there is a ADI Audio Driver V5.10.1.4150 for Windows 2000/XP/2003
    and
    SoundMax AD1986A Audio Driver V5.10.01.4160 for Windows 2000/XP/2003.
    Or should I download both?
  10. CCT

    CCT Newcomer, in training Posts: 3,556

  11. Robertas

    Robertas Newcomer, in training Topic Starter

    Okay,will download the drivers,found two of them.
    And its better to install the chipset anyways right?
  12. CCT

    CCT Newcomer, in training Posts: 3,556

    Yes - but if you are using that add-on sound card you won't get sound unless you activate onboard sound from the Bios (assuming you deactivated it).

    Try the adi, and if no sound, then uninstall that and try the other.
  13. Robertas

    Robertas Newcomer, in training Topic Starter

    Tried to install the SB live drivers but it says I dont even have any kind of SB live audio card.
    and when I try to install the ADI and the other it says the audio driver files do not support your computer hardware.

    And if it matters,for some reason I hear radio from my speakers when they arent plugged in to the computer.
     
  14. CCT

    CCT Newcomer, in training Posts: 3,556

    If you want to use the SB card, then ensure onboard audio is disabled in Bios.

    Then, if you have experience inside your comp, remove the SB card, reboot, shutdown, and reinstall the card.

    See if Windows plug and play detects it. If it does, let it search the net for drivers.
  15. Robertas

    Robertas Newcomer, in training Topic Starter

    I guess I will just wait till someone can come and check the comp,I dont want to take out something else.
    And Everest says I have the SB Live,but In device manager I only have Game port.And I dont know how tot disable/enable things in Bios.
  16. CCT

    CCT Newcomer, in training Posts: 3,556

    Then you are well advised to wait until someone with more experience helps you.

    gl
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