Sound not working, despite correct driver

By ndj2009
Jul 25, 2010
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  1. Hi guys,

    I had a virus on my computer so had to reinstall Windows XP (and all drivers etc). Now, the only problem I was having at the time is that my motherboard drivers CD was playing up (I've got an onboard soundcard and needed to get the driver for it from this CD). So, I just looked it up (VIA AC97 Enhanced Audio Controller) and download the CMedia version.

    But I've NO SOUND. I've tried alternate ones e.g. Realtek, VIA etc and still, NOTHING.

    I've used Everest to generate the following information - would really appreciate it if anyone can help!

    Cheers in advance,

    NDJ.

    --------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version EVEREST v2.20.405
    Report Type Report Wizard
    Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
    Date 2010-07-25
    Time 13:03


    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 3
    DirectX 4.09.00.0904 (DirectX 9.0c)


    Motherboard:
    CPU Type AMD Athlon 64, 2200 MHz (11 x 200) 3400+
    Motherboard Name Unknown
    Motherboard Chipset VIA K8T800Pro, AMD Hammer
    System Memory 1024 MB (PC3200 DDR SDRAM)
    BIOS Type AMI (11/04/04)
    Communication Port Communications Port (COM1)

    Display:
    Video Adapter RADEON 9600 PRO Family (Microsoft Corporation) (256 MB)
    Video Adapter RADEON 9600 PRO SEC Family (Microsoft Corporation) (256 MB)
    3D Accelerator ATI Radeon 9600 (RV350)
    Monitor Plug and Play Monitor [NoDB] (12321)

    Multimedia:
    Audio Adapter VIA AC'97 Enhanced Audio Controller

    Storage:
    IDE Controller VIA Bus Master IDE Controller - 0571
    SCSI/RAID Controller VIA RAID Controller - 3149
    Floppy Drive Floppy disk drive
    Disk Drive Maxtor 6L160P0 (160 GB, 7200 RPM, Ultra-ATA/133)
    Disk Drive Seagate External Drive USB Device (298 GB, USB)
    Optical Drive PIONEER DVD-RW DVR-109 (DVD+R9:6x, DVD-R9:6x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 24999 MB (8589 MB free)
    D: (NTFS) 10001 MB (8487 MB free)
    E: (NTFS) 99998 MB (2094 MB free)
    G: (NTFS) 305242 MB (274198 MB free)
    Total Size 429.9 GB (286.5 GB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse HID-compliant mouse

    Network:
    Network Adapter VIA Rhine II Fast Ethernet Adapter (192.168.2.3)

    Peripherals:
    Printer EPSON Stylus DX8400 Series (Copy 1)
    Printer EPSON Stylus DX8400 Series
    Printer Microsoft XPS Document Writer
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB2 Controller VIA USB 2.0 Enhanced Host Controller
    USB Device Creative WebCam Instant
    USB Device USB Human Interface Device
    USB Device USB Mass Storage Device

    --------[ DMI ]---------------------------------------------------------------------------------------------------------

    [ BIOS ]

    BIOS Properties:
    Vendor American Megatrends Inc.
    Version 080011
    Release Date 11/04/2004
    Size 256 KB
    Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
    Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
    Supported Standards DMI, APM, ACPI, ESCD, PnP
    Expansion Capabilities ISA, PCI, AGP, USB

    [ System ]

    System Properties:
    Manufacturer PCCHIPS
    Product M860
    Version 1.0
    Serial Number 00000000
    Universal Unique ID 00020003-00040005-00060007-00080009
    Wake-Up Type Power Switch

    [ Motherboard ]

    Motherboard Properties:
    Manufacturer PCCHIPS
    Product M860
    Version 1.0
    Serial Number 00000000

    [ Chassis ]

    Chassis Properties:
    Manufacturer PCCHIPS
    Version 1.0
    Serial Number 00000000
    Asset Tag 0123ABC
    Chassis Type Desktop Case
    Boot-Up State Safe
    Power Supply State Safe
    Thermal State Safe
    Security Status None

    [ Processors / AMD Athlon(tm) 64 Processor 3400+ ]

    Processor Properties:
    Manufacturer AMD
    Version AMD Athlon(tm) 64 Processor 3400+
    Serial Number To Be Filled By O.E.M.
    Asset Tag To Be Filled By O.E.M.
    Part Number To Be Filled By O.E.M.
    External Clock 200 MHz
    Maximum Clock 2200 MHz
    Current Clock 2200 MHz
    Type Central Processor
    Voltage 3.3 V, 2.9 V
    Status Enabled
    Socket Designation CPU 1

    [ Processors / Processor #2 ]

    Processor Properties:
    Serial Number To Be Filled By O.E.M.
    Asset Tag To Be Filled By O.E.M.
    Part Number To Be Filled By O.E.M.
    Maximum Clock 2000 MHz
    Type Central Processor
    Voltage 3.3 V, 2.9 V
    Upgrade ZIF
    Socket Designation CPU 2
  2. ndj2009

    ndj2009 Newcomer, in training Topic Starter

    Some extra information that might be helpful to you...

    --------[ Windows Devices ]---------------------------------------------------------------------------------------------

    [ Devices ]

    Computer:
    ACPI Uniprocessor PC 5.1.2600.0

    Disk drives:
    Maxtor 6L160P0 5.1.2535.0
    Seagate External Drive USB Device 5.1.2535.0

    Display adapters:
    RADEON 9600 PRO Family (Microsoft Corporation) 6.14.10.6462
    RADEON 9600 PRO SEC Family (Microsoft Corporation)6.14.10.6462

    DVD/CD-ROM drives:
    PIONEER DVD-RW DVR-109 5.1.2535.0

    Floppy disk controllers:
    Standard floppy disk controller 5.1.2600.0

    Floppy disk drives:
    Floppy disk drive 5.1.2600.0

    Human Interface Devices:
    USB Human Interface Device 5.1.2600.2180

    IDE ATA/ATAPI controllers:
    Primary IDE Channel 5.1.2600.2180
    Secondary IDE Channel 5.1.2600.2180
    VIA Bus Master IDE Controller - 0571 6.0.6001.282

    Imaging devices:
    Creative WebCam Instant 1.1.2.729

    Keyboards:
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard5.1.2600.2180

    Mice and other pointing devices:
    HID-compliant mouse 5.1.2600.0

    Monitors:
    Plug and Play Monitor 5.1.2001.0

    Network adapters:
    Direct Parallel 5.1.2535.0
    VIA PCI 10/100Mb Fast Ethernet Adapter - Kaspersky Anti-Virus NDIS Miniport6.4.0.4
    VIA PCI 10/100Mb Fast Ethernet Adapter - Packet Scheduler Miniport5.1.2535.0
    VIA Rhine II Fast Ethernet Adapter 3.84.0.1
    WAN Miniport (IP) 5.1.2535.0
    WAN Miniport (IP) - Kaspersky Anti-Virus NDIS Miniport6.4.0.4
    WAN Miniport (IP) - Packet Scheduler Miniport 5.1.2535.0
    WAN Miniport (L2TP) 5.1.2535.0
    WAN Miniport (PPPOE) 5.1.2535.0
    WAN Miniport (PPTP) 5.1.2535.0

    Non-Plug and Play Drivers:
    AFD
    Beep
    dmboot
    dmload
    Fips
    Generic Packet Classifier
    HTTP
    IP Network Address Translator
    IPSEC driver
    Kaspersky Lab Boot Guard Driver
    Kl1
    ksecdd
    Microsoft Generic AGPv3.0 Filter for K8 Processor Platforms
    mnmdd
    mountmgr
    NDIS System Driver
    NDIS Usermode I/O Protocol
    NDProxy
    NetBios over Tcpip
    Null
    PartMgr
    ParVdm
    RDPCDD
    Remote Access Auto Connection Driver
    Remote Access IP ARP Driver
    Remote Access NDIS TAPI Driver
    Spyware Terminator Driver 2
    TCP/IP Protocol Driver
    VgaSave
    ViaIde
    viasraid
    VolSnap

    Ports (COM & LPT):
    Communications Port (COM1) 5.1.2600.0

    Processors:
    AMD Athlon(tm) 64 Processor 3400+ 1.0.0.0

    SCSI and RAID controllers:
    VIA RAID Controller - 3149 5.1.6000.581

    Sound, video and game controllers:
    Audio Codecs 5.1.2535.0
    C-Media AC97 Audio Device 5.12.1.50
    Legacy Audio Drivers 5.1.2535.0
    Legacy Video Capture Devices 5.1.2535.0
    Media Control Devices 5.1.2535.0
    Video Codecs 5.1.2535.0

    Storage volumes:
    Generic volume 5.1.2600.0
    Generic volume 5.1.2600.0
    Generic volume 5.1.2600.0
    Generic volume 5.1.2600.0

    System devices:
    ACPI Fixed Feature Button 5.1.2600.2180
    ACPI Power Button 5.1.2600.2180
    ACPI Sleep Button 5.1.2600.2180
    Direct memory access controller 5.1.2600.2180
    Microcode Update Device 5.1.2600.2180
    Microsoft ACPI-Compliant System 5.1.2535.0
    Microsoft System Management BIOS Driver 5.1.2600.2180
    Motherboard resources 5.1.2600.2180
    Motherboard resources 5.1.2600.2180
    Numeric data processor 5.1.2600.2180
    PCI bus 5.1.2600.2180
    PCI standard host CPU bridge 5.1.2600.2180
    PCI standard host CPU bridge 5.1.2600.2180
    PCI standard host CPU bridge 5.1.2600.2180
    PCI standard host CPU bridge 5.1.2600.2180
    Plug and Play Software Device Enumerator 5.1.2600.2180
    Plug and Play Software Device Enumerator 5.1.2600.5512
    Programmable interrupt controller 5.1.2600.2180
    System board 5.1.2600.2180
    System CMOS/real time clock 5.1.2600.2180
    System speaker 5.1.2600.2180
    System timer 5.1.2600.2180
    Terminal Server Keyboard Driver 5.1.2600.2180
    Terminal Server Mouse Driver 5.1.2600.2180
    VIA CPU to AGP2.0/AGP3.0 Controller 5.1.0.3442
    VIA Standard Host Bridge 6.0.0.300
    VIA Standard Host Bridge 6.0.0.300
    VIA Standard Host Bridge 6.0.0.300
    VIA Standard Host Bridge 6.0.0.300
    VIA Standard Host Bridge 6.0.0.300
    VIA Standard Host Bridge 6.0.0.300
    VIA Standard PCI to ISA Bridge 6.0.0.300
    Volume Manager 5.1.2600.2180

    Universal Serial Bus controllers:
    USB Mass Storage Device 5.1.2600.0
    USB Root Hub 5.1.2600.2180
    USB Root Hub 5.1.2600.2180
    USB Root Hub 5.1.2600.2180
    USB Root Hub 5.1.2600.2180
    USB Root Hub 5.1.2600.2180
    VIA Rev 5 or later USB Universal Host Controller 5.1.2600.2180
    VIA Rev 5 or later USB Universal Host Controller 5.1.2600.2180
    VIA Rev 5 or later USB Universal Host Controller 5.1.2600.2180
    VIA Rev 5 or later USB Universal Host Controller 5.1.2600.2180
    VIA USB Enhanced Host Controller 5.1.2600.0
  3. mailpup

    mailpup TS Special Forces Posts: 8,410   +213

    Go to the motherboard manufacturer's website, which appears to be PCCHIPS, and download the sound driver from them.


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