Hi, please be patient with me as I have little knowledge of computers. My boyfriend has even less knowledge and being a musician is not inclined to sit and try and sort this problem (just curses which has driven me to try and sort it). The SB was installed for him a few years ago but he didn't use it. He now wants to but we can't get it to work. I enabled the BIOS audio as someone had disabled them. The SB registration screen comes up. As soon as I tried to register it the screen went black and said something about input not suported (I think-would have to try it again to double check that) So I had to turn the BIOS back off in order to use the pc. Sound works for Skype but nothing else as far as I can tell. The pc has XP. Oh, and the printer does not work either. I have put the discs that came with it but it does not appear under the printer bit under hardware (if you know what I mean) not sure if that helps too. Any ideas? Thank you.