Hello guys, I am having the exact same problems, and I am going to go out on a limb and assume that that file you cannot delete is in fact bad. I have a file that is located in the EXACT same spots and runs as a process and will not delete. It showed up after I got spyfalcon, quake, virtumonde, dialer.platform, 3 other dialers, 5 trojans, and a computer that will no longer boot anywhere other than safe mode without having a bsod. To can this in a nutshell, it is bad. I am now dealing with he tail end of what the original poster has been dealing with. Slow performance(well, since last night, until I started getting bsods everytime windows security told me automatic updates are disabled). I know I am making this long winded, but this is the 4th day of nonstop hunting I have been doing. My file is called 5c19c1d2.exe, it seems that it is a random file that constantly perpetuates itself. the smitfraud program will not run all the way, it crashes on the registry fix to the desktop. The bsod is specifically saying page fault in non page area and then does a memory dump and reboots- indefinately. I cannot go anywhere other than safe mode and am on a different laptop now. I will get the hijack log shortly. I don't want to hijack this thread, but I got the exact same thing he did, only instead of having better performance after following ALL of the above steps, I can't boot. Here is the hijack in the attachment......and thanks for any and all help that you may offer...anyone.